Telephones in schools are so prevalent and ubiquitous that most of us take their use for granted. Every day, faculty utilize their telephone systems for all manner of communication. Staff
For call centers, or organizations with dedicated sales or support staff receiving and routing calls, caller or customer experience is one of the most important aspects of success. For instance,
The post 3 Ways Call Reporting Helps Call Center Managers Improve Customer Experience appeared first on Inside the Asterisk.
We like to spotlight Digium’s many trusted resellers and help our prospective customers get to know the partners who are certified to help them find a better communications solution with
Guest blogger – Dan Jenkins –Based in Kent, Dan’s is the founder of Nimble Ape Ltd, which he started at the beginning of 2014. Dan loves working with Node.js and
We’re already working on AstriCon with the goal of making it yet another amazing Asterisk Community event, and – as you know – the biggest part of that is attracting
The post Thought leaders already submitting talks for AstriCon! appeared first on Inside the Asterisk.
Businesses today use more software tools than ever before, and one of the most popular types of tools is a CRM solution, which stands for Customer Relationship Management. CRMs help
The post Business Phone Analytics: 3 Advantages to Tracking Phone Calls to Your Business appeared first on Inside the Asterisk.
Congratulations to Steve Harvey, Digium’s VP of Worldwide Sales & Service, who has been named to The Channel Company’s prestigious list of 2018 CRN Channel Chiefs. The executives on this
Patient experience is perhaps one of the most important aspects for doctors’ offices. Not only is it important to make sure patients actually want to return after a visit with
The post 4 Phone Tips Doctors’ Offices Can Use to Improve Patient Experience appeared first on Inside the Asterisk.
We announced our Pinnacle Partner award winners for 2018. The list of top notch partners has many repeat winners as well as a few new ones. These partners worked tirelessly
The post Digium Recognizes 2018 Pinnacle Partner Award Winners appeared first on Inside the Asterisk.
Did you know that Digium offers a selection of top-quality, highly-rated, business-enhancing IT-focused webinars? While Digium may be a Unified Communications provider first and foremost, we also care deeply about
The post Expanding your knowledge about technologies and telephony can be fun! appeared first on Inside the Asterisk.