Information and Communication Technologies for Development (ICT4D) for bridging digital divide

Information and Communications Technologies for Development (ICT4D) is an initiative that aims at bridging the digital divide between technologically advanced countries/regions and under-developed countries/regions. It also aims to ensure economic development by providing equal access to communication devices such as cell phones, radio, television, computer and internet etc.

Mobile VoIP is becoming a good commodity for wireless carriers

In layman's terms, mobile VoIP provides people to send and receive phone calls using some third party mobile VoIP service provider (e.g. Skype) over internet connection. This is different from standard cellular service because call is not placed on your wireless carrier's network and the user is not charged any carrier fees.

Big Data Analytics of voice by large call centers

Voice over IP (VoIP) and analytics tools are becoming each others need. Enterprises and large call centers are turning huge amount of telecom data into valuable intelligence to improve their business processes, generate new sales leads, increase customer satisfaction and gain insights into potential threats from their competitors.

Improving sales strategy through outbound B2B telemarketing software

In the telemarketing field, there are a number of solutions available that can help to produce desirable results for any business. Although telemarketing is considered to be any old tactic for businesses to improve sales but it is still mighty effective if done with right strategy. Telemarketing software alone cannot guarantee to grow your business, it requires a proper strategy.

Cloud vs Virtualization: What is the real difference?

Cloud Computing is an umbrella term for a wide variety of different platforms, services, and systems that includes things as diverse as virtual private servers (VPS), web application and hosting platforms. On the other hand, virtualization is software that manipulates hardware resources (such as compute, storage, memory) to create various dedicated resources.

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