Using Information and Communication Technology (ICT) to improve efficiency of agricultural development

Agriculture is an important sector particularly in countries that rely heavily on agricultural exports. There has been continuous effort by many countries to use different technologies in order to increase agricultural production. This effort is driven by the growing demand for agricultural products due to increase in population.

How Unified Communications takes your Business to the Next Level?

Unified Communications (UC) is the integrated communication services (that may or may not be a single product or service) used by an organization to optimize its business processes. These integrated communication services may include live chat, voice call, voice mail, video chat, video conferencing, SMS, fax and email.

Benefits of Cloud Telephony for Small and Medium-sized Businesses (SMBs)

Cloud telephony replaces the conventional telephone equipment such as a PBX with third-party VoIP service. These VoIP services are accessed over the public Internet. Organizations using Cloud services only pay for services or applications they use. This provides a very useful alternatives for small and medium-sized businesses (SMBs)

How Contact center will transform into with advancements in WebRTC?

Call center provides interaction with customer or clients through voice calls either using PSTN lines or VoIP. While contact center offer additional pathways of interaction with the customers. A Contact center uses voice, email, text chat, fax and web interfaces to communicate with clients or customers. Because of its various technological modes of communication, businesses prefer contact centers as their customer interaction medium.

Why WebRTC is becoming first choice technology in online communication

WebRTC has already been famous because of the stunning pace at which top companies around the world are shifting or started using WebRTC as a standard means for delivering voice as well as video inside a web browser. The Web browser may be on a desktop computer, laptop, or any smart phone whether Google Android, Apple iOS, Microsoft Windows phone or any other.

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