Open Source Knowledge Management Applications

  • Fri, 07/10/2015 - 00:58 by aatif

Open Source Knowledge Management Applications



knowledge management application


Zendesk


Zendesk is a software development company, that wants to improve the customer services and providing a SaaS suite that offers help desk ticketing, issue tracking,online forums, RSS and widgets and customer service support. It provide the customer support portal solution and an integrated on-demand help desk. Approximately 40,000 customers trust on Zendesk. The users of this applications are Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business. It supported cross platform like Android, iPhone-iPad, Linux, Mac, Windows, Web-based, Windows Phone. Some excellent features provided by this application are ticket management with automated workflow, multi channel support, robust reporting and advanced analytic, Knowledge base portal and community forums and many more.


eXo Platform


eXo Platform is an open source enterprise Social Platform started in 2002. User of this product are from finance, health care, education, and the public sector. eXo Platform is written in Java language and released under the GNU Lesser General Public License. It connected companies to their user and provide collaborative user experiences securely to their employees, customers and business partners. By using eXo Platform its become easy to control of interaction and social collaboration. eXo Platform can be used in Large Enterprises, Mid Size Business, Public Administrations. It supported cross platform like Android, iPhone-iPad, Linux, Mac, Windows, Web-based, Mobile Web App. It provide the list of features to their user some are provide Standards compliance,Enterprise Integration,supported databases MySQL, Postgres, Oracle, MS SQLServer, Sybase, DB2, provide document management,web content management and many more.


daPulse


daPulse is a high level project management tool used to enhance the internal information-sharing processes within an organization. It is also called the communication and collaboration tool for growing companies. The main purpose of daPulse is to show the company's big picture to everyone in company and bridging the gap between high level and low level. The most frequent user of this application are Small Business, Freelancers, Mid Size Business, Non Profits,Large Enterprises, Public Administrations. IT supported different operating systems lik Mac, Windows, Windows Phone, Mobile Web App, Linux. List of features provided by daPulse are knowledge base full documentation and Knowledge base auto generated,eMail notifications and eMail updates,provide motivational tool,provide integration and easy collaboration and many more.


TallyFox Clusters


TallyFox Clusters is an open source knowledge management tools. It is very smart collaboration tool that work as a gathering place for experts and information dissemination. By using this tool you can create libraries of interesting material,configure searches of experts and socialize with experts and other team members. It also provide the integrated suite of project management,content management and cloud collaboration.TallyFox allow you to create own group of people or cluster and each cluster has customizable branded page. The users of TallyFox Clusters are Mid Size Business, Large Enterprises, Public Administrations, Small Business,Non Profits. It supported cross platform of Windows Phone,Linux, Android, iPhone-iPad, Mac, Windows, Web-based, Mobile Web App. It provide the features of manager and member messaging,web and voice conferencing,Create knowledge wikis and custom branding logo,project tracking and many more.