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AT&T vs. Cox: How these two internet providers stack up

zdnet news - Wed, 08/04/2021 - 22:05
Here's our head-to-head review of AT&T against Cox with an in-depth analysis of each internet providers' features and an overview of which one would match your needs.

This new phishing attack is 'sneakier than usual', Microsoft warns

zdnet all blogs - Mon, 08/02/2021 - 17:14
Microsoft issues an alert over a 'crafty' phishing campaign.
Categories: Blogs

Secret iPhone hardware upgrade Apple doesn't want you to have

zdnet all blogs - Sun, 08/01/2021 - 14:00
Yes, you can upgrade your iPhone to support dual nano-SIMs.
Categories: Blogs

4 Reasons Why Businesses Are Moving To Connected Workspaces

DigiumBlogs - Thu, 07/29/2021 - 22:26

Digital transformation is creating significant changes in how businesses operate, as well as how partners sell into new markets. Desktop-as-a-service (DaaS) plays a significant part in this. Let’s get down to the nuts and bolts of why businesses deploy DaaS and why it’s important for you to sell into this market.

What Is DaaS All About?

Simply put, DaaS takes the end-user desktop environment and turns it into a cloud-hosted service. Users log into their DaaS workstation via an online portal, and using their internet connection, run the same productivity and collaboration tools as they would use on their traditional PC.

Why Are Businesses Using DaaS In Their Organization?

Businesses in all sectors are making the switch to DaaS. In fact, Gartner forecasts that the number of users for DaaS will grow by over 150% between 2020 and 2023, as more companies move their infrastructure to the cloud. Here are the top four reasons why:

Secure Remote Working

The onset of the COVID-19 pandemic rushed businesses to enable remote working capabilities within their infrastructure, significantly increasing the chances of threats and malware being introduced within their organization. Without the necessary preparation, a remote worker using a virtual private network (VPN) or remote desktop protocol (RDP) connection to the head office was also a target for malware that could infiltrate their local PC and exploit their connection to corporate infrastructure. Remote workers logging into corporate applications via their credentials from completely unprotected networks also posed serious risks.

DaaS solves these security concerns by enabling secure remote access with a fully encrypted connection, decoupled from the device. This allows users to log in from any device, over any network connection, from anywhere in the world, without worry. In the case of a security concern, the IT administrator can disable privileges or lock out the entire account instantly without further jeopardizing the company’s infrastructure.

Disaster Recovery

Since user desktops are hosted virtually in the cloud, in the event of device failure, fire, flood or other catastrophic scenarios, users continue to work, logging into any device of their choice, from anywhere, anytime.

Simplified Management

DaaS cuts down the time and hassle involved in having to manage and maintain individual users’ desktops, which is a big job the more employees there are. Users access their desktops via the cloud by simply logging into a web page to access all their tools. Software updates or security patches are performed from one centralized location, updating the entire infrastructure almost instantly. Users can conveniently log in with their personal devices, which is not a security problem because it’s the connection to the service that is secured. This can save the business on hardware costs too, by allowing users to log in to the service using their personal devices or by deploying Zero Client devices (cost-effective PCs with minimal hardware and software on them) where users simply log in to their accounts and work through the cloud connection.

Onboarding new employees is pain-free; with a few clicks, their accounts are set up and users can log into their environments and start working immediately, without waiting for a PC to get provisioned and possibly needing to be shipped to a remote worker.

Enabling Remote Work

Remote work is on the rise more than ever now that businesses are more comfortable hiring talent away from the office. DaaS makes it easy to collaborate, improve productivity, and allows workers to transition to and from the office, since their desktop follows them wherever they go on whatever device they have.

Connected Workspace by Star2Star, A Sangoma Company

In addition to all of the DaaS benefits discussed so far, there are other considerations as well when it comes to choosing the right solution for your business. For instance, our DaaS solution, backed by industry leading Citrix workspace technology, combines our award-winning UCaaS with the secure, device-agnostic DaaS platform. With their communications backbone built-in to virtual desktops and SaaS software, users can leverage high-quality voice, messaging, and collaboration tools right from their DaaS web portal, transforming DaaS into a unique “Connected Workspace”. Everything from our softphone apps, voice, fax and video conferencing services, contact center, Microsoft Teams integration, and more are available to DaaS users from any device and location.

This level of connectivity is unmatched in the industry. We even went a step further and integrated UCaaS within the SaaS and legacy applications customers use most frequently. For example, Salesforce users can make a phone call to their customer within Salesforce without needing to switch to another device or window, keeping them focused and productive.

Connected Workspace is designed for ease of use. Users log into a Single Sign-On (SSO) web portal and simply click on the tile of the application they want to use, whether it be SaaS tools such as Salesforce, Office 365, their virtual desktop, or migrated legacy applications. Best of all, there’s no need to remember passwords to all these tools since the SSO takes care of logging users in, along with self-serve password resets. IT admins love the simplicity in that, as well as the ability to disable access on-the-fly, if needed.

For the first time, users have everything they need, from productivity applications to voice, video, and messaging, accessible from any device and delivered via the cloud, without security, network problems, or IT assistance. Connected Workspace essentially eliminates the “office” and transforms the business into a flexible, adaptable hub for productivity no matter where employees are logging in.

Why You Should Sell DaaS

Now that you know all the benefits and why your customers want DaaS, here’s what that means for you.

Are You a Managed Service Provider (MSP) selling IT Services? Great!

You can add Star2Star’s DaaS platform or Connected Workspace solution to your IT offerings, and significantly increase your value to your customers. And the best part is you have nothing to manage, no on-site servers, or support to deal with. Star2Star handles all the hardware, software, support, you name it! You just handle the commission.

Are You Hosting Your Own Cloud Services?

Eliminate the time and cost of self-hosting data centers and customer support. Keep your existing infrastructure while you migrate to Connected Workspace. There are no large upfront hardware purchases or capital expenditures to deal with as your business grows.

Want to Diversify Your Product Portfolio?

Differentiate your business amongst your competitors and create additional revenue opportunities within your existing customer base when you add Star2Star DaaS and Connected Workspace to your portfolio.

Simple Pricing Model & Flexibility

Star2Star DaaS offers a simple and predictable pay-as-you-go subscription model, making it easy to scale up or down on-demand. The Connected Workspace is also highly configurable, tailored to the users’ needs based on the tools they use, effectively eliminating the ‘one-size-fits-all’ model. This saves your customers a lot of money since they don’t need to choose between existing Office365, Virtual Desktop, Microsoft Teams, or Contact Center investments.

Self-Serve Customer Management Portal

The Star2Star DaaS portal lets you completely manage your customers. Add new customers, add new users, and adjust the features for each, whenever you want and have the changes take effect almost immediately.

Poll: How Would DaaS Help Your Business?

Want to know more about Star2Star DaaS? Contact one of our DaaS solution specialists

The post 4 Reasons Why Businesses Are Moving To Connected Workspaces appeared first on Sangoma.

Categories: , Blogs, Open Source Voip

The Case for UC Systems Needing Tight Integration with Physical Phones

DigiumBlogs - Tue, 07/27/2021 - 21:15

A business communication system connects to a phone. But how tightly integrated does the phone need to be? Does it just need to make and receive phone calls, or should it do more?

Let’s examine a few business communication system functions that enjoy tight integration with physical phones. Desktop phones now come with visual displays, and these visual displays enhance the user experience immensely. For example, when on the phone, a presence indicator to the rest of the UC system would show potential instant messengers that you are busy and on the phone. Provisioning of the phones from the admin is also tied to the system. For example, the admin can remotely set up your phone and even push updates to the phone. There are also many shortcuts the phone can utilize if it’s tightly integrated with the phone system.

So to answer the question at the end of the first paragraph, yes, it should do more. The phone needs to be tightly integrated. You want your phone to get the most out of your system and be a true productivity tool.

The post The Case for UC Systems Needing Tight Integration with Physical Phones appeared first on Sangoma.

Categories: , Blogs, Open Source Voip


zdnet all blogs - Mon, 07/26/2021 - 19:29
PhotoScape is an all-in-one style photo editor. Major capabilities are: viewer, editor, batch editor, page, combine, animated GIF,...
Categories: Blogs

Yeedi Vac Station review: multi-function robot vacuum with auto empty station and long battery life

zdnet news - Fri, 07/23/2021 - 21:25
The Yeedi vac station is a mid-price, efficient, multi-function robot vacuum and auto empty station. If you need a robot vacuum that will cross your higher thresholds in your home or office, then the Yeedi vac station is the robot vacuum for you.

Dell Latitude 7320 Detachable review: A worthy Surface Pro alternative

zdnet news - Fri, 07/23/2021 - 14:39
Microsoft has dominated the business-grade 'tablet-first' 2-in-1 market for a long time with its Surface Pro range, but Dell, along with Lenovo, is now providing strong competition.

Ultivon E100 review: Battery-powered surveillance camera with motion detection and alarm

zdnet news - Wed, 07/21/2021 - 20:47
The Ultivon E100 security camera is a hand-sized, battery-powered camera that can be located practically anywhere

Dell Latitude 9420 review: A sleek 14-inch ultraportable with versatile 2-in-1 design

zdnet news - Wed, 07/21/2021 - 18:50
Dell's Latitude 9420 2-in-1 offers an excellent 14-inch QHD+ screen and a high-quality audio subsystem, plus 11th-generation Core i5 or i7 processing power. You can expect all-day battery life under moderate workloads, but not much more.

TCL 20S review: Best $250 Android smartphone available today

zdnet news - Wed, 07/21/2021 - 18:21
The TCL 20S slides in at $250 and brings lovely TCL display technology to a phone that is packed to perform in almost all scenarios to help you get your work done while enjoying the display experience.

TCL 20SE review: Solid sub-$200 phone for the right customer

zdnet news - Wed, 07/21/2021 - 17:21
If you are looking for a backup phone for communication purposes or want to pick up your first phone while having basic smartphone needs, then the TCL 20SE may be a good fit.

The Case for Applications Supplementing the UC System of Tomorrow

DigiumBlogs - Tue, 07/20/2021 - 20:00

Besides a proper multi-modal communication system that handles all that voice entails, what else will be needed in tomorrow’s Unified Communication system? The system of tomorrow will need to be able to handle new business communication needs deftly.

For instance, applications we all became familiar with in 2020 were the “curbside pickup” application or the “ready to come up for your appointment” application. Many businesses scrambled to deploy them.

And these applications needed to be tied into the communication system because they involved texting and maybe phone calls if there were questions. The ability of your system to create these applications linked to the UC system is critical for business success. Successful businesses discovered this. And successful companies are also thinking of ways to deploy other integrated applications to help them succeed even more.

Tomorrow’s reality for business communication includes multi-modal communication, where voice and video are essential, connecting to all types of networks is a reality, and tight integration with all your business communication functions saves you time and money. And it will also involve business efficiency and nimbleness. Make sure your UC system can do all of that and all of that well.

The post The Case for Applications Supplementing the UC System of Tomorrow appeared first on Sangoma.

Categories: , Blogs, Open Source Voip

Disruptive Technologies Sensor Starter Kit, hands on: IoT in a box

zdnet news - Tue, 07/20/2021 - 19:16
This Norwegian company's IoT kit is easy to get to grips with and can help organisations explore how to optimise the layout and management of their premises.

Squarespace: The Apple iPhone of web hosting has its limitations

zdnet news - Fri, 07/16/2021 - 20:43
The service does a very nice job of getting one up-and-running with page design and numerous commerce features. Squarespace won't prevent having to work around the gotchas that inevitably crop up with any hosting service.

Sony Xperia 1 III review: An expensive flagship phone with a superb 21:9 screen

zdnet news - Fri, 07/16/2021 - 19:57
Sony's Xperia 1 III offers a Snapdragon 888 5G platform, improved cameras and a 4K OLED screen with a 120Hz refresh rate. There's a lot to like if you're into photography, video, gaming or media consumption, but battery life could be better.

Windows 11 has advanced hardware security. Here's how to get it in Windows 10 today

zdnet all blogs - Thu, 07/15/2021 - 22:55
The best parts of Windows 11 are already in Windows 10. You just have to enable them.
Categories: Blogs

Brydge Air Max Plus keyboard first take: Multi-touch trackpad and protective case for work on the go

zdnet news - Thu, 07/15/2021 - 21:00
Brydge is known for making high quality keyboard for various tablets, including the iPad. Its latest protective keyboard does away with the clamp hinge design while offering a semi-rugged case solution for use without the keyboard.

Wristcam review: Capture and share photos and videos straight from your Apple Watch

zdnet news - Thu, 07/15/2021 - 17:21
The Apple Watch is an amazing smartwatch, but can't quite stand alone yet. The Wristcam adds a couple of cameras to get us closer to the reality of having your watch serve as your primary communication and computing device.

Older workers are missing from tech. That's a big problem for everyone

zdnet all blogs - Wed, 07/14/2021 - 22:57
Reskilling older workers could greatly add to the IT workforce. But skills are not the only barrier.
Categories: Blogs