Presidio Perfect-Clear and Shieldview Glass for iPhone 12 Pro Max: Clear protection for the front and back
I usually don’t write too many blogs about our success stories, but I wanted to write this one since the installation occurred within the past few months, during all these trying times we are in. And a shout-out to our partner in Appleton, Wisconsin, Unitel, who played a huge role in making this happen.
Appleton Harley-Davidson was looking to upgrade from their existing old phone system. They wanted something modern, such as touch screen phones, something that would connect their campus easily, something that would save them money, something that would be easy to manage and most importantly something that would give them contact center functionality such as auto-attendant simply and easily. And they did not want any hidden costs. A Switchvox on-prem solution fit their needs perfectly.
Remote / Online training enabled early learning, and Unitel also hosted in-person training, so that the installation would go smoothly. Given Harley-Davidson colors are black and orange, Unitel also supplied orange phone cords with the phones.
It’s nice to see during these times how a new customer got going.
To read the full case study, please go here.
Want Smarter Kids? Teach Music, Not Coding, According to MIT
The latest neuroscience shows that learning a musical instrument increases brain power.
D-Series telephones and the Switchvox Mobile Softphone possess an embedded certificate that is used to encrypt their communications with a Sangoma phone system server. The certificate will expire on Friday, May 28, 2021 at 4:45:20pm EDT (GMT -5). If this certificate is invalid, D-Series phones and the Switchvox Mobile softphone are unable to provision against any Switchvox or DPMA-equipped system. There is no in-place mechanism for remotely forcing an update on a server that will provide remediation.
What is Affected?
- All released versions of Switchvox that support D-Series telephones and/or the Switchvox mobile softphone including versions 5.5 through 7.6.1.
- FreePBX and PBXact systems using the deprecated “Digium Phones Add-On for FreePBX”
- FreePBX and PBXact systems using the “DPMA” option for Endpoint manager
- All released versions of DPMA used with open source Asterisk.
Sangoma has produced new versions of DPMA, Proxy, D-Series telephone firmware, and Switchvox mobile softphone that remediate the problem. Administrators (except Switchvox Cloud and PBXact UCC) MUST take action prior to the expiration date. For Switchvox users on 7.x, the new firmware is included in Switchvox version 7.6.2. For Switchvox users on 6.x or 5.x, the new releases are 6.8 and 5.12 respectively.
Steps to Take
Sangoma has developed quick to implement and future proof solutions. Please visit the resource page for complete information on how to resolve the issue.
Action must be taken before May 28, 2021
Our February 2021 “Alumni Highlights” webinar featured Raymond Gonzalez, a professional guitarist and music teacher. Raymond is a graduate of the first SWS high school class, in 1978. He treated our community to a 30 minute concert and follow-up Q&A session. He has performed for audiences throughout the US, is ...
I get asked every once in a while, “Is CPaaS a channel opportunity?”. It potentially can be, but CPaaS being a channel opportunity needs some context. CPaaS itself means essentially selling the use of APIs, which are typically charged by usage. Applications written with CPaaS access these APIs (and, in turn, specific functions the application has asked to do) during the execution of the application they’ve written. This application “goes and gets the resources” the API asks for via the cloud.
CPaaS is a hot topic these days because using them is easy, and one can add in voice or SMS to an already existing application relatively inexpensively. For example, one might want to add text messaging to an appointment application from a dentist or hairdresser.
When talking about CPaaS being a channel opportunity, we are really talking about the applications that run on CPaaS. So if you as a channel are already selling cloud services, and used to selling in a recurring revenue model, then yes, CPaaS could be a channel opportunity for you.
As a channel partner, there wouldn’t be a “make a big deal” and get the revenue from the enterprise all at once, then sell maintenance contracts. It would be a revenue model based on continuous usage that could go on for years. That’s very different if you aren’t familiar with cloud.
And you would either need a stable of applications to sell, likely from some kind of store the CPaaS provider would have or develop a couple of applications yourself.
So yes, it could be.