Unified communications (UC) is an integrated communications environment that combines voice, video, SMS, email and fax communications. Unified communication is not restricted to sending a message using various communications mediums. It can also allow an individual to send a message using one communication medium and receive using another communication medium.
More and more telecommunication businesses are adopting hosted services which in turn opening up a whole new world of solutions using the cloud hosted services. These cloud-hosted service are much more cost effective as compared to onsite solutions. Onsite implementation requires installation of hardware, heavy equipment and its maintenance.
The idea behind Internet of Things (IoT) is very straight forward that is "the interconnection of digital devices, objects and things globally". These devices, objects and things can be our daily appliances such as our refrigerators, wrist watches, mobile phones, car dashboard, and oven thermostat etc.
Asterisk team has announced yesterday the release of new version of Asterisk 13.1.0. This version removes many of the issues and bugs reported by the asterisk community. This version also contains a few improvements and additional features. A complete detail of the bugs, features and improvements in this latest version is available at Asterisk official website.
An enterprise grade (or enterprise class) application is one that is running a mission-critical piece of software. Such an application should have reliability and fault-tolerance features to handle any kind of failures while running. It can even be able to scale up and scale down the application resources depending upon the situation.
IVR is the abbreviation of Interactive Voice Response that refers to the interaction of an automated voice communication system with a customer through telephone or mobile keys. IVRs allow computer to respond to customer calls instead of live agent by providing them with simple choice based questions whose answer can be given through phone keypad.
Our Asterisk Developers and Support Engineers can help you integrating your application with Asterisk telephony interface with easy to use API interface. Your application can have preview dialling, Click-2-Call feature, customer call history, voice logging, audio conferencing, handling inbound calls with IVRs and agent interface, call centre solution and integration. Click here to see our support packages
We provide 24/7 support services to monitor Voip / Linux Servers to make sure that there is no disruption of services (linux servers ) and provide immediate support in case of some issue arisal as our support professional will be available for help at clients business hours. Monitoring support services include monitoring and maintenance of linux servers at clients business hours, performance tuning and fixing security holes.
We have a professional team of developers , having in depth working experience of open source ICT based projects , Drupal CMS and LAMP stack. Also we offer service to integrate open source telephony projects / components to provide a complete business solution as per client requirement and develop set of API's on request to integrate open source VoIP projects with your existing application
