falakniazi's blog

Digium announces release of Asterisk 13.1.0

Asterisk team has announced yesterday the release of new version of Asterisk 13.1.0. This version removes many of the issues and bugs reported by the asterisk community. This version also contains a few improvements and additional features. A complete detail of the bugs, features and improvements in this latest version is available at Asterisk official website.

Enterprise grade open source Voice over IP (VoIP) and Unified Communications (UC) Solutions

An enterprise grade (or enterprise class) application is one that is running a mission-critical piece of software. Such an application should have reliability and fault-tolerance features to handle any kind of failures while running. It can even be able to scale up and scale down the application resources depending upon the situation.

How IVR can benefit your business?

IVR is the abbreviation of Interactive Voice Response that refers to the interaction of an automated voice communication system with a customer through telephone or mobile keys. IVRs allow computer to respond to customer calls instead of live agent by providing them with simple choice based questions whose answer can be given through phone keypad.

Fax over IP (FoIP) and T.38: A rebirth of fax technology

Many businesses and professionals believe that fax is dead. And they are correct to the extent that traditional fax technology is dead. But its digital cousin, Fax-over-IP (FoIP) is still in use by many businesses and its use is growing steadily. More businesses are being attracted to this newer and improved version fax technology.

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