falakniazi's blog

Digium announces release of Asterisk 13.1.0

Asterisk team has announced yesterday the release of new version of Asterisk 13.1.0. This version removes many of the issues and bugs reported by the asterisk community. This version also contains a few improvements and additional features. A complete detail of the bugs, features and improvements in this latest version is available at Asterisk official website.

Enterprise grade open source Voice over IP (VoIP) and Unified Communications (UC) Solutions

An enterprise grade (or enterprise class) application is one that is running a mission-critical piece of software. Such an application should have reliability and fault-tolerance features to handle any kind of failures while running. It can even be able to scale up and scale down the application resources depending upon the situation.

How IVR can benefit your business?

IVR is the abbreviation of Interactive Voice Response that refers to the interaction of an automated voice communication system with a customer through telephone or mobile keys. IVRs allow computer to respond to customer calls instead of live agent by providing them with simple choice based questions whose answer can be given through phone keypad.

Fax over IP (FoIP) and T.38: A rebirth of fax technology

Many businesses and professionals believe that fax is dead. And they are correct to the extent that traditional fax technology is dead. But its digital cousin, Fax-over-IP (FoIP) is still in use by many businesses and its use is growing steadily. More businesses are being attracted to this newer and improved version fax technology.

Which one to choose for Scalable VoIP Deployment? OpenSIPS or FreeSWITCH or Both

Setting up just one media server such as FreeSWITCH is not much difficult particularly if you don't have high volume incoming and outgoing calls. But just one server is not enough once incoming and outgoing call volume touches four figures (over 1000). So what we do? Should we move to another media server?

Using Information and Communication Technology (ICT) to improve efficiency of agricultural development

Agriculture is an important sector particularly in countries that rely heavily on agricultural exports. There has been continuous effort by many countries to use different technologies in order to increase agricultural production. This effort is driven by the growing demand for agricultural products due to increase in population.

How Unified Communications takes your Business to the Next Level?

Unified Communications (UC) is the integrated communication services (that may or may not be a single product or service) used by an organization to optimize its business processes. These integrated communication services may include live chat, voice call, voice mail, video chat, video conferencing, SMS, fax, and email.

Benefits of Cloud Telephony for Small and Medium-sized Businesses (SMBs)

Cloud telephony replaces the conventional telephone equipment such as a PBX with third-party VoIP service. These VoIP services are accessed over the public Internet. Organizations using Cloud services only pay for services or applications they use. This provides a very useful alternatives for small and medium-sized businesses (SMBs)

How Contact center will transform into with advancements in WebRTC?

The call center provides interaction with customers or clients through voice calls either using PSTN lines or VoIP. While the contact centers offer additional pathways of interaction with the customers. A Contact center uses voice, email, text chat, fax, and web interfaces to communicate with clients or customers. Because of its various technological modes of communication, businesses prefer contact centers as their customer interaction medium.

Why WebRTC is becoming first choice technology in online communication

WebRTC has already been famous because of the stunning pace at which top companies around the world are shifting or started using WebRTC as a standard means for delivering voice as well as video inside a web browser. The Web browser may be on a desktop computer, laptop, or any smartphone whether Google Android, Apple iOS, Microsoft Windows phone, or any other.

kGraft - A project by SUSE for Live Patching of the Linux Kernel without rebooting server

kGraft technology developed by SUSE mainly focuses on the live patching of the Linux Kernel particularly for the environments where shutting and rebooting a Linux server is not the preferred option. Consider the environment where 1000 servers are up and running but there comes an immediate bug or security fix to be made in all the servers.

Leveraging open source communication technologies (ICT) by governments of developing countries

Every government, whether a developing nation or a developed nation, wants to transform and improve its various functions by the use of technology. Embracing new technology enables governments to deliver services across the country in a much efficient and effective manner. It also enhances the satisfaction of the citizens over the government.

Nifi - An open source data traffic software released by NSA in collaboration with Apache software foundation

American National Security Agency (NSA) announced in a press release today that they are, in partnership with Apache software foundation, releasing an open-source version of its new tool that automates data flows among multiple computer networks. This tool works efficiently even in situations where data formats and protocols are different among networks. The tool named "Nifi" short for Niagarafiles.

GITEX Connecting ICT Developments in the Middle East, Africa and South Asia

GITEX (Gulf Information Technology Exhibition) Technology Week is one of the most recognized and annually held ICT trade events in the Middle East, Africa, and South Asia. It is an annual consumer computer and electronics trade show, exhibition, and conference which takes place in Dubai, UAE at the Dubai World Trade Centre (DWTC). The show was launched in 1981 as GITE and later in 1988 changed to GITEX with the inclusion of exhibitions along with trade show and conference.

Linux continues to be the number one choice of world's top supercomputers

In the Top 500 supercomputer list was compiled in June 1993, Linux was already the top choice of the world's top 500 supercomputers with almost running on 476 out of the top 500 fastest supercomputers in the world. But when the 2014 Top 500 supercomputer list is published, it looks like Linux is completely driving its competitors out of the competition. Linux sets a new high with 485 supercomputers out of the top 500 runnings Linux in the world now.

WebRTC to power Skype as a web browser application

The Skype and Internet Explorer teams at Microsoft are working on developing the ORTC API for WebRTC. ORTC API will be a key enabler to make Real-Time Communications on the Web. In this connection, Skype has already released beta version of Skype for Web last week. The news at Skype.com says that Skype for Web makes it quicker and easier than ever before to connect with friends, family and colleagues.

Microsoft, on the way of open source

Microsoft, at one time biggest opponents of open source, is now not just supporting it but in fact, is jumping directly into it. Most of the people from open source community still remember Bill Gates remarks in an interview comparing open source developers with communist. Even the Steve Ballmer, the successor of Bill Gate at Microsoft, has similar thoughts during his whole tenure as CEO.

Open source IVR Designer

Interactive Voice Response or simple IVR refers to the interaction of an automated voice communication system with a caller through telephone or mobile DTMF keys. There are plenty of graphical and visual IVR designers commercially available. Some are desktop applications while most recently, web-based IVR designers have been introduced by many communication services and solution providers.

OpenSIPS - Configuration and Integration with Asterisk (NAT Traversing)

OpenSIPS is open-source software that suits well for medium and large businesses to handle all the above-mentioned scenarios. It supports common database access like MySQL and Postgres but still very well supports the carrier-grade deployments. OpenSIPS is a multi-purpose signaling SIP server. It can act as SIP Router, SIP Switch, SIP Registrar, Application Server, Redirect Server, Load Balancer, Dispatcher, Back-to-Back User Agent, Session Border Controller, SIP Front-End, NAT traversal Server, IP Gateway (SMS, XMPP) among others.

Google has released Android 5.0 Lollipop

Google has released Android 5.0 Lollipop last week and made its source code available to the developers and distributors. It's official launch will be tomorrow on November 12, 2014 for select devices that run distributions of Android and that are serviced by Google, including Nexus and Google Play edition devices. The major focus of Android Lollipop is the user interface and design experience across multiple screens.

Freeswitch Training Camp

We are pleased to announce full six days training program on re-known and advance open source communication soft-switch FreeSWITCH at our Multan and Lahore offices (Pakistan). FreeSWITCH is a growing open source cross-platform telephony software when installed on server, convert it to a powerful communication server.

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