Besides a proper multi-modal communication system that handles all that voice entails, what else will be needed in tomorrow’s Unified Communication system? The system of tomorrow will need to be able to handle new business communication needs deftly.
For instance, applications we all became familiar with in 2020 were the “curbside pickup” application or the “ready to come up for your appointment” application. Many businesses scrambled to deploy them.
And these applications needed to be tied into the communication system because they involved texting and maybe phone calls if there were questions. The ability of your system to create these applications linked to the UC system is critical for business success. Successful businesses discovered this. And successful companies are also thinking of ways to deploy other integrated applications to help them succeed even more.
Tomorrow’s reality for business communication includes multi-modal communication, where voice and video are essential, connecting to all types of networks is a reality, and tight integration with all your business communication functions saves you time and money. And it will also involve business efficiency and nimbleness. Make sure your UC system can do all of that and all of that well.
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Brydge Air Max Plus keyboard first take: Multi-touch trackpad and protective case for work on the go
In May, Omdia released their UC as a Service (UCaaS) Scorecard, ranking the top 10 UCaaS providers in North America. We are proud to say Sangoma not only made the list but earned the 5th spot. Omdia identified the leading service providers in terms of the number of seats for UCaaS in North America and then evaluated them based on the following four criteria:
- Financial stability
- Market share momentum
- Service development
- Customer reviews
Sangoma/Star2Star earned the 5th spot because we are in the top 10 in terms of the number of UCaaS seats in North America and because as a financially strong public company we received an excellent score on financial stability.
We will continue to do our very best to continue to place well in this report.
To read excerpts of the report, please go here.
The post Sangoma Proud to Claim 5th Spot on the Omdia North American UCaaS Scorecard appeared first on Sangoma.