Unified Communication

Unified Communication is defined as a communication system that consists of a wide range of applications and technologies which control a single communication platform. Unified Communication supports real-time communications like Video conferencing, instant messaging, call control, VoIP, and as well nonreal-time communications like unified messaging, integrated voicemail, e-mail, SMS, and fax.

Role Of Unified Communication In Business

Every business has the aim to compete with their competitor and grow business. It is only possible if each department utilizes its resources effectively. Communication technology plays a very important role to make the business process smooth and efficient. Advance communication is an example of communication technology. With advances, communication technology interaction(CTI) between employees and clients become so easy and fast.

Let's see some of the unified communications roles which positively impact businesses.

Increase Work Productivity
One of the main roles played by unified communication is to maximize work time. By using unified communication you can reduce wasted time and increase work productivity. Unified communication makes your work flexible you can work at your home when you feel comfortable.

Minimize travel
Unified communication reduces time and cost which have to bear in case of traveling. Unified Communication technology provides ease in meeting with clients. By using video and audio conferencing you can easily organize meetings with clients by sitting in their own places. It saves too much travel cost. With short notice, you can arrange a meeting and save your precious time.

Work From Anywhere
Unified communication eliminates the geographical barriers and enables employees to work from anywhere either they are in the office, home, or any other place. It provides you access to a central system you can communicate by using their cell phones, tablet and through laptop but good internet speed is necessary.

Access From Single Platform
By using unified communication you can access a number of communication tools on a single platform. No need to remember multiple usernames and passwords. After sign in to a single platform, you can access voice, fax, email, SMS, audio-video communication software.