Telemarketing is a good way to boost your company’s return on the investigation (ROI). Through telemarketing, you can promote your business product and service and telemarketing is an immediate sales generation process. Telemarketing is a process of direct...
A predictive dialer is a dialer that dials contact no. from a given contact list on the answer of calling its pass to live agent. A predictive dialer is designed in such a way to predict the availability of free agents before passing the call to the agent. Predictive...
Every businessman now the importance of marketing for the promotion of business products and services. Most of the big businesses spend millions of dollars to promote their product and services. Two famous marketing strategy on which entire system of marketing depends...
Asterisk is an open-source free communication software building framework. It can modify a simple computer into a communication server. By using asterisk we can connect a telephone to make calls to each other, and we can connect two different telephony services like...
What Is Smart Predictive Dialer Smart Predictive Dialer is a type of autodialer that automatically dials the contact no. from the given list and after the answer of calling its deliver to a live agent. The predictive dialer also predicts the average handle time, agent...
Business Process Outsourcing(BPO) is an arrangement of operations in which one company assigned its specific business operation to a third-party service provider company. Traditional Business Process Outsourcing operation was held locally means companies hire a...
Internet communication is known as a process of creating and sharing information over the world wide web. This Communication can be Instant massaging, voice calling, video calling email, etc. We cannot ignore the role of internet communication in every field of life....
Email marketing is a old method of marketing business. Still this method is very helpful for marketing your business product and services. Rapidly changes in internet communication technology has also positively effect email marketing techniques. Email marketing...
ICT innovations have released the new version of ICTFax 3.2 For those who not know about ICTFax, I briefly explain it. ICTFax is an open-source Fax Over Internet Protocol(FoIP) software solution. This open-source solution is made with a combination of different...
ICTinnovations has released the new version of ICTDialer 2.0. ICTDialer is an open source broadcasting auto dialer software solution. This auto dialer software broadcast voice, sms and fax. It can be scaled to blast hundreds of simultaneous calls...