Interactive Voice Response is a method of telephony communication that permits the computer to communicate with the caller by using voice and DTMF and route the calls to appropriate recipients. The main purpose of IVR is to facilitate the client to serve themselves by...
Dropbox is a free cloud-based storage application solution. Using Dropbox you can store and share files, documents, pictures, and videos. A lot of other cloud-based storage applications are available such as iCloud, Google Drive, SkyDrive, etc, but I prefer Dropbox...
Most businesses have changed their faxing method traditional faxing to modern faxing call FOIP(Fax Over Internet Protocol). FOIP is a method of sending and receiving faxes through the internet. FOIP sends and receives faxes digitally over the internet instead of using...
Continuous changes in the world of technology are not a new thing. The sales and marketing strategies of many companies are also positively affected by technology. The auto dialer software is a very important invention of technology. Autodialer software has made the...
As we know that Outsourcing is an agreement between two companies. In which one company provide services of on behalf of other company for telemarketer their products, services or customer care solution, etc. Outsourcing is considered a cost-saving strategy if it is...
When we talking about secure communication we consider communication that cannot intercept by a third party, two people can share their information without any third person involvement. In IP Communication security is a big issue naturally this is unsecured...
Linux is a free and open-source operating system it was developed by Linus Torvalds in 1991. Linux operating system is also known as fast performing operating system. Unlike Windows OS, Linux is open-source and also open publically anyone customizes it according to...
We cannot ignore the importance of technology in the field of communication. We also know the importance of communication in every field of life. Technology has changed the way of communication. Communication becomes fast and reliable which was not before as....
FreeSWITCH is a communication software solution used for voice and messaging applications. It is a free and open-source communication software solution licensed under Mozilla Public License. Using FreeSWITCH, we can build PBX, softphone, and Softswitch. FreeSWITCH...
VoIP communication is a form of communication that enables us to make phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By using interconnected VoIP...