ICTAdmin's blog

ICTFax Version 5.8.0 Released, the best open source Fax server software

Recently ICT Innovations released ICTFax Version 5.8.0. ICTFax is an advance and best open source Fax server software available in the market, ICTFax is developed over angular framework and freeswitch based ICTCore communications framework

MULTAN, Pakistan - Oct. 21, 2022 - Pleased to announce the release of ICTFax Version 5.8.0 with new and advance enhancements. Following are the main features introduced in ICTFax Version 5.8.0.

Three-level multi-tenant user management

Tenant addition and Tenant re-branding support

Microsoft Office file types support added

Top ICT Innovations in Year 2024

Information and communication technologies (ICTs) is a more inclusive term for information technology (IT), which includes all media applications and services that allow users to access, locate, store, transmit, and modify information in digital form. Examples of ICTs include the internet, wireless networks, cell phones, computers, software, development tools, video conferencing, social networking, and other media.

Introduction to a CRM, A complete guide with explaining the terms used in CRM 

CRM is a comprehensive software system that handles customer connections; therefore, it is not a solitary solution. You require a full suite of cloud solutions that support your business at every point of contact with customers in order to monitor, analyses, and optimize your customer interactions.

Top open-source Network Monitoring Tools in the year 2022

Software that tracks and alerts administrators to a network's general performance and health is known as network monitoring. This kind of tracking can examine user behavior and security in greater detail or it can examine the age, excellence, and functionality of various network components. Network monitoring is used to evaluate and react to user, programmer, and hardware performance.

What is an Internet Telephony Service Provider and How to Set up your ITSP?

ITSPs provide digital telecommunications services over the Internet using Voice over Internet Protocol (VoIP). In many cases, ITSPs provide services directly to end users or as wholesaling suppliers to other ITSPs. Many ITSPs use signaling and multimedia protocols, such as the Session Initiation Protocol (SIP), the Media Gateway Control Protocol (MGCP), Megaco, and the H.323 protocol. One of the earliest VoIP protocols, H.323 is slowly declining in popularity and is rarely used in consumer products.


STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards.

School Management System using free and open-source Software

Managing a school is not an easy task; numerous aspects that must be resolved daily. Any educational system must have strong school management. Administrators throughout are consistently implicated in a variety of activities to successfully control school efficiency and enhance the educational experience for students. School Management System Software is the best means for organizing your school’s efficiency and productivity levels; this revolutionary means can be completely change the way an integral need of every school to manage.

What is an operating system?

The most crucial programmed that runs on a computer is the operating system. It controls the memory and operations of the computer, as well as all of its software and hardware. It also enables you to communicate with the computer without having any prior knowledge of its language. A computer is useless without any operating system.

IVR Studio, An innovative and Simple Approach to Design Custom IVR with Drag- Drop Tools

IVR Studio / IVR Designer Introduction

IVR stands for interactive voice response. IVR Designer / IVR Studio provides easy drag-and-drop functionality to allow you to design advanced telephony systems. Any application can be picked from the toolbar area, then dragged to the main drawing area and dropped. That application will create itself in that location when dropped.

Session Initiation Protocol (SIP) Auto Dialer | Difference Between SIP, VoIP & Twilio Auto Dialer

What is an SIP?

Session Initiation Protocol (SIP) is the protocol for initiating session calls. This protocol is designed to allow users to create, modify, and terminate multimedia sessions using the Internet Protocol. This is the application layer protocol that combines elements of the Hypertext Transfer Protocol (HTTP) and the Simple Mail Transfer Protocol (SMTP).

  • HTTP

ICTBroadcast, The Unified communications auto dialer software integration with google Dialog flow

Google Dialog Flow integration enable ICTBroadcast autodialer software users to launch smart voice based interactive campaigns, which can automatically interact with prospects/clients using the power of artificial intelligence. ICTBroadcast auto dialer can use ASR and smart chat services from Google dialog flow to accomplish this.

ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software

ICTBroadcast Version 4.3 now supports Admin account , company / tenant account and sub accounts under tenant account.

Companies / Clients can assign the roles and permission to the sub-accounts. All the resources of the company / tenant account are shared among sub accounts and sub - accounts can use these resources provided the sub-account has permission to do so.