ICTAdmin's blog

How IVR studio can improve the performance of your call center /contact center

ICTBroadcast IVR studio is a complete IVR designing package. ICTBroadcast IVR Studio provides interactive web-based IVR custom setting options that enable users to design a custom IVR as per your business requirements or scenario. The developer does not need to write complex programming codes. It provides a drag-and-drop tools that can be used by anyone who has basic knowledge to design custom and personalized IVRs. It includes a variety of functions that makes it perfect for use in public, private and social service sectors. Moreover, it offers a URL integration support that can be used for third-party software integration.

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