Asterisk Support Services
Our Asterisk Support Engineers can help you to run your business smoothly by monitoring and maintaining your asterisk / Linux servers and proving you immediate support services during your business hours. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during customer's business hours. We offer emergency support services in case of issues arising during Customer business hours.
Maintenance Services include
Performance Tuning of Asterisk / Linux Server
Fixing security holes to make Asterisk / Linux Server secure from attack
Update old software/applications with the latest version
Note: Asterisk Dialplan programming is not included in this support package.
Asterisk Support Packages
|Price per year||$ 800||$ 1600||$ 3000|
|Response Time||12 hours||4 hours||1 hour|
|Remote Health Check||Yes||Yes||Yes|
|Modes of Accessibility||Chat/ E-Mail/ Skype||Chat/ E-Mail/ Skype||Chat/ Telephone/ E-Mail/ Skype|
|Number of Servers Supported||1||1||1|
|Support Tickets allowed per month||3||6||12|
|Configuration and Administration of Asterisk||Yes||Yes||Yes|
|One Time Installation of Asterisk, TrixBox, Elastix & FreePBX, and Dial plan configuration||On Request||On Request||On Request|