Asterisk Support Services

Our Asterisk Support Engineers can help you to run your business smoothly by monitoring and maintaining your asterisk / Linux servers and proving you immediate support services during your business hours. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during customer's business hours. We offer emergency support services in case of issues arising during Customer business hours.

Maintenance Services include
Performance Tuning of Asterisk / Linux Server
Fixing security holes to make Asterisk / Linux Server secure from attack
Update old software/applications with the latest version
Note: Asterisk Dialplan programming is not included in this support package.

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Asterisk Support Packages

Standard Gold Platinum
Price per year $ 800 $ 1600 $ 3000
Response Time 12 hours 4 hours 1 hour
Remote Health Check Yes Yes Yes
Modes of Accessibility Chat/ E-Mail/ Skype Chat/ E-Mail/ Skype Chat/ Telephone/ E-Mail/ Skype
Number of Servers Supported 1 1 1
Support Tickets allowed per month 3 6 12
Configuration and Administration of Asterisk Yes Yes Yes
One Time Installation of Asterisk, TrixBox, Elastix & FreePBX, and Dial plan configuration On Request On Request On Request

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