ICTFax Version 2.0 was released based on the Plivo communications framework but later on, Plivo has postponed supporting their project causing serious issues to community members who were using Plivo in their systems as well as ICTFax users.

ICTFax users faced many issues that were related to the Plivo communications framework but there was no support. We, at ICT Innovations, after observing all this started working to replace Plivo with our own custom framework so that ICTFax users will not face problems in the future and now the time has come to announce that we have completed most of the work and we are testing new framework with ICTFax and will release it soon.

ICTFax Version 3.0 will be released replacing the existing Plivo framework with our own ICTCore that will make ICTFax a more flexible, stable, and powerful solution. ICTFax previously relied on Plivo to connect with FreeSWITCH. But now, ICTFax uses a built-in ICTCore that connects directly with FreeSWITCH. ICTCore, apart from other features, also contains applications for sending a fax and receiving fax functionality. In near future, it will be extended to contain more applications like play audio, call record, text to speech, and many others.

The new version also removes any need for the contributed Drupal modules like Mailhandler and Feeds. ICTCore handles all the hassle itself now. No extraordinary configurations are required now. This means that configuring email to fax and fax to email functionality becomes much easier.