We recently released ICTDialer Version 3.0 http:/www.ictdialer.org, an open-source autodialler application based on open source CTI development framework ICTCore http://www.ictcore.org and Freeswitch, the communication engine, It has been tested on high loads successfully and will include advanced features in near future. ICTDialer features Fax, SMS, and Voice broadcasting. ICTDialer is multi-tenant with Voice, Fax, and SMS broadcasting capabilities developed over re-known open source applications l and Freeswitch based powerful ICTCore Communication Framework. It can be scaled to blast hundreds of simultaneous calls using either VoIP, FoIP, or PSTN. ICTDialer is capable to fit in many broadcasting and telemarketing scenarios.

ICTDIALER 3.0 a multi-tenant and multi-campaign software, is very flexible as it provides a range of new features to the users. With this improved version a user can send thousands of concurrent messages, fax, emails, voice recordings to not only groups of contacts, but also a single contact. Campaigns can be utilized for sending these messages in bulk form and prove useful for sending messages to a large number of people, whereas Transmission the new feature can be used to send the message to only one contact. The same SMS, Email template, Fax, and Voice message can be used in Campaigns and Transmissions. This new version has an improved illustrative Dashboard, all the statistics are displayed on the front page. With enhanced GUI, a user can add the data within minutes and use the software. The better theme is introduced, in fact, it offers two themes now, the look and feel of the new version are totally different, it provides various layouts and sidebar designs that can be changed according to your choice.

Dashboard with System Statistics

This software has a descriptive Dashboard that shows System Statistics i.e the details of the Campaigns and Transmission. It displays the status of campaigns, total contacts, and processed contacts. Provides with the facility to create transmissions and campaigns from the main page as well.

Blasting simultaneous calls/messages/faxes

ICTDIALER is a comprehensive software that provides vast features. A user can send Voice messages, SMS, Email, and Fax in a big sum now. Campaigns provide their user the facility to send a large amount of data in less time. The new feature introduced in campaigns is the delay between SMS, Email, Fax, and Voice messages. Campaigns have been discussed below in detail.

Transmitting bulk SMS messages

Sending the same message to a large number of groups is not a problem anymore as ICTDIALER provides its users a feature, SMS CAMPAIGN to send messages in a bulk quantity. This particular campaign sends a message to all the contacts in a group. A message is written first and then sent to the chosen group of contacts. This campaign can send messages to a wide range of contacts. A number of retries and delays between SMS can be added as well. An option at the bottom lets you add this delay and the number of retries.

Sending Emails to groups

To send an email to a group of contacts proves problematic sometimes, so a template of email comes in handy. You can save a template and send this specific email to a large group containing email addresses. A number of retries and delays between emails can be mentioned while creating an Email campaign.

Sending mass Faxes

If you have to send a fax to more than one number worry not! The fax campaign has got your back. It will send a fax to all the numbers that you have mentioned in the group. The number of delays between fax documents during a campaign and the number of retries in case of failure can be mentioned when creating this campaign.

Sending Voice message to thousands of contacts

Sending a voice message to thousands of contacts is now easy peasy lemon squeezy. Voice campaigns can send voice messages to more than one number the selected group. You can send any audio of your choice and in case of failure, this campaign retries to send the voice message, and the user can choose the number of tries and mention the delay time between two messages.

Personal communications

Where ICTDIALER provides a feature to blast thousands of messages, at the same time it sends messages to single contacts as well. This new feature introduced in ICTDIALER 3.0 is called Transmission. ICTDIALER is bundled with TRANSMISSIONS that have the capability to send messages, fax, email, and voice message to only one contact. The message, fax, email, or voice message used for campaigns can be used to send to a single contact as well. It provides a retry option as well. A number can be selected from the drop-down for retrying. Transmissions have been discussed below in detail.

Importing Contacts in bulk from external files

ICTDialer lets you import and export contacts in CSV files. You don't need to bother entering individual contacts. Just import a CSV file containing your thousands of contact numbers and upload it to the contact the management of ICTDialer.
With this improved GUI a user can add contacts. Single Contacts and Groups can be added smoothly.