Open Source VoIP & ICT Solutions for Businesses Worldwide

Applications of Computer Telephony Integration (CTI) in Business

There is a huge demand in businesses for the integration ability of communications solutions. The combination of communications solutions and web/software applications (also named as Computer Telephony Integration) substantially increases the productivity of a...

Introduction of Contact Center and Telemarketing

A contact center, also known as a customer interaction center or an e-contact center, is a centralized point of contact for all customer communications through multiple networks. Their main goal is to provide reliable and effective technical support, customer care,...

Predictive Dialer Software Quality and Quantity Analysis

Global Auto Dialer Software Market Research, a recent business intelligence report published by the Journal of Cardiovascular Magnetic Resonance (JCMR), has the potential to become the most relevant market worldwide, as it has remained to play a significant role in...

Setup your Cloud Communications platform like Plivo, Twilio and Nexmo

In the recent past, web developers faced issues while integrating their applications with communication networks. The rise of cloud-based communication platforms such as Twilio, Plivo, and Nexmo eased the life of web developers. These platforms provides APIs to...

Global PBX Software Market, Future Trends

The Global Cloud PBX Software Market has been rising at a faster rate with massive growth rates in recent years, and it is expected to grow significantly in the forecasted period, i.e. 2020 to 2026. Global PBX Software Market Overview For the forecast period...