Latest Blogs

A telecom server rarely fails at a convenient time. Here is the monitoring platform behind our yearly support plan, what it checks from outside and from inside your server, and why it only wakes someone for problems a person can actually fix.

ICTHospital ran on a framework that went end of life in 2017. Rebuilding it on Laravel 11 meant stripping out a school system it had been forked from, and the interesting part was what turned up once the pages could actually be reached.

A practical walkthrough of running an open source timing benchmark against your own voice agent. What each command does, what the four numbers mean, and which part of your pipeline to open when one of them comes back wrong.

Our voice agent sounded broken on real calls while every log said it was fine. The fault was timing, and no measurement we had could see it. Here is the open source benchmark we built to measure a telephony voice agent from the far end of the wire, and the falsification pass that proves it works.

Four weeks, six releases, and two r/Asterisk threads with real maintainers in them. Here is what actually broke in our open source Asterisk AI voice agent, how we measured it, and what we would do differently.

We open sourced a line of MCP servers so an AI assistant can work with our PBX, fax, contact center, broadcast, dialer, CRM and exam systems. All on npm, all read-only by default.

We published four LangChain integrations on PyPI so an agent can send a fax, read PBX state, run outbound campaigns, or work with exams, each one wrapping a real ICT product API.

Another server in our open source MCP line: ictfax-mcp lets an AI assistant list your faxes, check delivery, and send one when you allow it. Free, and read-only until you flip a switch.

Part of our open source MCP line, ictexam-mcp lets an AI assistant read exams, gradebooks and item analysis on an ICTExam server, and parse a question paper into a draft with AI. Read-only by default.

Two MIT licensed n8n community nodes are live on npm. One covers ICTContact, ICTDialer.com and ICTBroadcast, the other covers ICTFax, ICTPBX and open source ICTDialer, with no glue code to write.

Two pieces of our contact center stack are now open source. piper-tts-server handles paced streaming text to speech for live calls, and php-crm-connectors puts 21 CRMs behind one PHP interface.

Two new open source releases: a self-hosted Python sidecar that turns an Asterisk call into a spoken LLM conversation, and the AudioSocket protocol library for Node that sits underneath it.

We published asterisk-ami-node and freeswitch-esl-node on npm. Both are MIT licensed, carry no runtime dependencies, ship TypeScript types with ESM and CommonJS builds, and come out of the protocol work behind pbx-mcp.

pbx-mcp is our new open source MCP server. It lets an AI assistant inspect channels, SIP registrations, trunk status and dialplan on both Asterisk and FreeSWITCH, using one set of tools instead of two command sets.

Two unrelated voice platforms turned out to hand an attacker root the same way. Not a clever exploit, just a single sudoers line letting the web user run an ordinary utility as root with no password. Here is how to find yours.

VoIP providers now ship AI receptionists and call summaries as standard plan features, and roughly 81% of operators run AI somewhere in their stack. What that shift means for service providers building on open source VoIP.

ICTContact 6.5 ships a built-in AI Voice Agent: natural two-way phone conversations at campaign scale with live-agent transfer, callbacks, and CRM updates handled mid-call.

In mid July 2026, attackers pushed malware through a project’s own GitHub Actions release workflow, complete with valid npm provenance. Here’s what that means for teams running open source VoIP stacks.

The open source AI projects that actually matter in 2026, and how they change what a small team can build and ship.

A single crafted SIP packet shouldn’t be able to crash your phone system. Here’s a practical playbook for hardening the SIP edge of an open source VoIP deployment in 2026.