Information and Communications Technologies for Development (ICT4D) is an initiative that aims at bridging the digital divide between technologically advanced countries/regions and under-developed countries/regions. It also aims to ensure economic development by...
With the rapid evolution of mobile hardware and open-source telephony systems, the idea of using Android smartphones as GSM gateways has gained attention once again. In 2025, most Android devices ship with powerful chipsets (Octa-core and beyond), massive RAM, and...
In layman’s terms, mobile VoIP provides people to send and receive phone calls using some third-party mobile VoIP service provider (e.g. Skype) over an internet connection. Mobile VoIP service providers provide this service free of cost (or very nominal...
Voice over IP (VoIP) and analytics tools are becoming each other’s need. Enterprises and large call centers are turning a huge amount of telecom data into valuable intelligence to improve their business processes, generate new sales leads, increase customer...
In the telemarketing field, there are a number of solutions available that can help to produce desirable results for any business. Although telemarketing is considered to be an old tactic for businesses to improve sales it is still mighty effective if done with the...