ICTContact is the perfect solution for your contact center needs.
With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered.
You'll never have to worry about missing a call again!
The ICT Agent (a Google Chrome extension) integrates your ICTCore into Chrome to click-to-dial any number which is visible on web page functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically from your desktop/laptop. This extended functionality is very useful on your computer while using Google Chrome and don't need to leave your current application or web page.
We've noticed a lot of interest in adding vaccine notifications and appointment reminders as countries around the world continue to authorize COVID-19 vaccines for public use. This tutorial will show you how to use ICTBroadcast notifications to remind users of both doses 1 and 2 of the COVID-19 vaccine.
The cloud is a popular topic for everyone from small companies to multinational corporations, but it's also a large term that covers a lot of online ground. It's more crucial than ever to appreciate the differences and benefits of the different cloud providers when you consider moving your company to the cloud, whether for application or infrastructure deployment.
Despite the fact that the number of as-a-service options is increasing by the day, there are usually three cloud service models to analyze: