Open Source VoIP & ICT Solutions for Businesses Worldwide

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ICTBroadcast autodialer integration with Google DialogFlow

ICTBroadcast integration with Google DialogFlow Pleased to announce that we have successfully tested and deployed Google dialogflow with ICTBroadcast. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a...

ICTCore Version 1.2.0 Released, The Unified Communications CTI Framework

Pleased to announce the release of ICTCore Version 1.2.0 with following new additions * DID and Forwarding support added for Fax ATA support * File format supported added for major Office related formats * Multiple documents/attachments support added for fax * Dialing...

ICT CORE SP EDITION

introduction to ICTCore Service Provider Edition ICTCore Service Provider Edition is a multitenant Open Source Communications framework featured with billing and white label support, developed over open source Freeswitch communication engine, ICTCore Service Provider...

Get the Most Advanced Call Center Software From ICTContact

ICTContact is the perfect solution for your contact center needs. With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered. You'll never have to worry about missing a call again! If you want reliable...

ICT Agent: A Google Chrome Extension and WebPhone for Chrome Browser

The ICT Agent (a Google Chrome extension) integrates your ICTCore into Chrome to click-to-dial any number which is visible on web page functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically from your...

Student Information System Market Trends in the Year 2021

This research report named Student Information System market trends in the year 2021. The modern student data structures market research observes incorporates a part of the critical sports of the momentum marketplace length for the scholar statistics systems market...

Applications of Computer Telephony Integration (CTI) in Business

There is a huge demand in businesses for the integration ability of communications solutions. The combination of communications solutions and web/software applications (also named as Computer Telephony Integration) substantially increases the productivity of a...

Introduction of Contact Center and Telemarketing

A contact center, also known as a customer interaction center or an e-contact center, is a centralized point of contact for all customer communications through multiple networks. Their main goal is to provide reliable and effective technical support, customer care,...

Predictive Dialer Software Quality and Quantity Analysis

Global Auto Dialer Software Market Research, a recent business intelligence report published by the Journal of Cardiovascular Magnetic Resonance (JCMR), has the potential to become the most relevant market worldwide, as it has remained to play a significant role in...

Setup your Cloud Communications platform like Plivo, Twilio and Nexmo

In the recent past, web developers faced issues while integrating their applications with communication networks. The rise of cloud-based communication platforms such as Twilio, Plivo, and Nexmo eased the life of web developers. These platforms provides APIs to...

Global PBX Software Market, Future Trends

The Global Cloud PBX Software Market has been rising at a faster rate with massive growth rates in recent years, and it is expected to grow significantly in the forecasted period, i.e. 2020 to 2026. Global PBX Software Market Overview For the forecast period...

ERP vs. CRM: Which Is Most Important to Your Business?

ERP vs. CRM: which type of software is more important for your business? It’s a legitimate question. If money were no object, you would simply identify the best-of-breed in each category and buy them both. You’d run your business on the best software available, using...

What Are the Differences Between LMS, SMS and TMS?

A Learning Management System (LMS), Training Management System (TMS), and a School Management System (SMS) – also known as a Student Information System (SIS) – are three vital systems for registered training organizations (RTOs) and other training or educational...

Top Ten ICT trends in 2021

Nowadays, technology is evolving quickly and swiftly, allowing for faster change and advancement, causing the rate of change to accelerate, until it will eventually become exponential. Even so, not only are technology trends and top technologies evolving, much more...