Latest Blogs
Stay updated with the latest news, feature releases, and contact center trendsICTSchool full version released as completely open source license with CTI
Dear ICTInnovations' community and group: We at ICT Innovations are pleased to announce the release of our business version of ICTSchool, the school management software as completely open source license available at GitHub with advance features such as multi branches...
ICT Agent: A Google Chrome Extension and WebPhone for Chrome Browser
The ICT Agent (a Google Chrome extension) integrates your ICTCore into Chrome to click-to-dial any number which is visible on web page functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically from your...
ICTBroadcast: The Best Software to Send an Automated Appointment Reminder for Covid-19 Vaccine
We've noticed a lot of interest in adding vaccine notifications and appointment reminders as countries around the world continue to authorize COVID-19 vaccines for public use. This tutorial will show you how to use ICTBroadcast notifications to remind users of both...
SaaS vs IaaS vs PaaS: What’s the Difference and When to Use Each (2026)
Quick answer: SaaS gives you ready-to-use software in your browser. IaaS gives you raw servers, storage, and network you control yourself. PaaS sits in the middle, giving developers a managed runtime to deploy code without touching the infrastructure. You pick SaaS...
Student Information System Market Trends in the Year 2021
This research report named Student Information System market trends in the year 2021. The modern student data structures market research observes incorporates a part of the critical sports of the momentum marketplace length for the scholar statistics systems market...
Applications of Computer Telephony Integration (CTI) in Business
There is a huge demand in businesses for the integration ability of communications solutions. The combination of communications solutions and web/software applications (also named as Computer Telephony Integration) substantially increases the productivity of a...
Introduction of Contact Center and Telemarketing
A contact center, also known as a customer interaction center or an e-contact center, is a centralized point of contact for all customer communications through multiple networks. Their main goal is to provide reliable and effective technical support, customer care,...
Predictive Dialer Software Quality and Quantity Analysis
Global Auto Dialer Software Market Research, a recent business intelligence report published by the Journal of Cardiovascular Magnetic Resonance (JCMR), has the potential to become the most relevant market worldwide, as it has remained to play a significant role in...
Setup your Cloud Communications platform like Plivo, Twilio and Nexmo
In the recent past, web developers faced issues while integrating their applications with communication networks. The rise of cloud-based communication platforms such as Twilio, Plivo, and Nexmo eased the life of web developers. These platforms provides APIs to...
Global PBX Software Market, Future Trends
The Global Cloud PBX Software Market has been rising at a faster rate with massive growth rates in recent years, and it is expected to grow significantly in the forecasted period, i.e. 2020 to 2026. Global PBX Software Market Overview For the forecast period...
ERP vs. CRM: Which Is Most Important to Your Business?
ERP vs. CRM: which type of software is more important for your business? It’s a legitimate question. If money were no object, you would simply identify the best-of-breed in each category and buy them both. You’d run your business on the best software available, using...
What Are the Differences Between LMS, SMS and TMS?
A Learning Management System (LMS), Training Management System (TMS), and a School Management System (SMS) – also known as a Student Information System (SIS) – are three vital systems for registered training organizations (RTOs) and other training or educational...
Top Ten ICT trends in 2021
Nowadays, technology is evolving quickly and swiftly, allowing for faster change and advancement, causing the rate of change to accelerate, until it will eventually become exponential. Even so, not only are technology trends and top technologies evolving, much more...
ICTDialer Ver 4.0 Released, Open Source Freeswitch based auto dialer software
ICTDialer Version 4.0 released, The Unified communications dialing software We are pleased to announce the release of ICTDialer Version 4.0 with the following enhancements ACT CRM integration, Any CRM can be integrated for communications capabilities Upgraded to...
ICTCore Version 1.1.0 Released, The Unified Communications Framework
ICTCore Ver 1.1.0, A Freeswitch based communications framework We are pleased to announce the release of ICTCore Version 1.1.0 with the following latest improvements ICTCRM Integration Cover page support in both web2fax and email2fax File format support for...
White Label Fax Server Software Solution
Our white-label fax software ICTFax Service Provider Edition helps you to set up your own branded platform to launch extremely efficient and robust mass Fax communications and marketing services to your customers, organization and bill them accordingly for using your...
ICTFax, The best Fax server Software
To get leads in today's market, it is important to reduce unnecessary costs with a lean, profitable corporation that produces consumers who feel confident about doing work with you. Consumers are searching for eco sound goods and give priority to companies who...
ICTCRM release, An advance open source CRM with unified communications integrated
We are pleased to announce the release of ICTCRM, an open-source CRM software integrated with unified communications to present an advanced CRM with the combined features of both open source CRM and modern unified communications platform ICTCore. Connect your...
ICTAgent Released, Make Voice and Fax calls through Chrome extension
ICTAgent Release We are pleased to announce the release of ICTAgent, a Chrome extension, this extension will embed WebRTC based VoIP Phone in the browser which will remain connected to the main server, and will be responsible for inbound and outbound calls, transfer...
ICTBroadcast Service Provider Edition, A White Label & Turnkey Marketing Automation Solution
ICTBroadcast, A White Label & Turnkey Marketing Automation Solution Do you want to start your own digital and Internet Telephony Service Provider (ITSP) services to serve residential, commercial, industrial, and digital sectors? How to start an IT marketing...
