What Is Smart Predictive Dialer Smart Predictive Dialer is a type of autodialer that automatically dials the contact no. from the given list and after the answer of calling its deliver to a live agent. The predictive dialer also predicts the average handle time, agent...
Business Process Outsourcing(BPO) is an arrangement of operations in which one company assigned its specific business operation to a third-party service provider company. Traditional Business Process Outsourcing operation was held locally means companies hire a...
Internet communication is known as a process of creating and sharing information over the world wide web. This Communication can be Instant massaging, voice calling, video calling email, etc. We cannot ignore the role of internet communication in every field of life....
Email marketing is a old method of marketing business. Still this method is very helpful for marketing your business product and services. Rapidly changes in internet communication technology has also positively effect email marketing techniques. Email marketing...
ICT innovations have released the new version of ICTFax 3.2 For those who not know about ICTFax, I briefly explain it. ICTFax is an open-source Fax Over Internet Protocol(FoIP) software solution. This open-source solution is made with a combination of different...