by Tahir Almas | May 6, 2026 | Uncategorized
TL;DR: ICTPBX is now generally available at ictpbx.com. It’s a white-label, multi-tenant PBX platform aimed at ITSPs, MSPs, and service providers, built on ICTCore (REST API and orchestration), FreeSWITCH (media engine), and Angular (web dashboard). Voice over...
by Tahir Almas | May 3, 2026 | Uncategorized
Open source telecom software covers a broad surface area — call center platforms, PBX systems, fax servers, dialers, CRM, LMS, help desk. Most vendors pick one category and stay there. ICT Innovations took a different path: build a complete portfolio of self-hosted,...
by Tahir Almas | May 2, 2026 | Uncategorized
Choosing the best open source contact center software in 2026 isn’t just about finding a free alternative to Genesys or Five9. It’s about finding a platform that fits your actual call center architecture, your team’s technical capability, and your...
by Tahir Almas | Sep 21, 2024 | Uncategorized
Recently ICTInnovations has released the ICTFax Service Provider Version 6.0. The ICTFax SP Edition is an Email to Fax, Fax to Email, and Web to Fax software . It also supports Extensions/ATA, REST APIs, T.38, G.711 pass-through, and PSTN faxing. The ICTFax SP Edition...
by Tahir Almas | Mar 25, 2023 | Uncategorized
Overview: An autodialer is a software program that enables organizations to automate outbound calls to customers or prospects. An advanced autodialer software goes beyond just placing calls, it offers a range of advanced features that can enhance productivity,...
by Tahir Almas | May 4, 2021 | Uncategorized
Quick answer: SaaS gives you ready-to-use software in your browser. IaaS gives you raw servers, storage, and network you control yourself. PaaS sits in the middle, giving developers a managed runtime to deploy code without touching the infrastructure. You pick SaaS...