Open Source VoIP & ICT Solutions for Businesses Worldwide

ICTInvoice version 2.5 is released

ICTInnovations has recently released version 2.5 of ICTInvoice, A complete invoice managment solution for Elastix PBX. This version is compatible with Elastix 2.5. ICTInvoice is multi-tenant Invoicing module for Elastix PBX. It is complete invoice management solution....

Mobile friendly responsive websites generate better sales leads

Gone are the days when online presence for a company wasn’t important for its customers. Now every company gives equal importance to their websites and online customers. A customer can use a desktop PC, laptop, tablet, or smartphone to visit a company’s...

Will webApps ever replace nativeApps in Smartphones?

WebApps are great for a lot of things such as availability, simplicity, portability, and cross-platform support, but they also have issues like performance and local hardware integration. It will take quite a while before web apps can truly replace native/desktop...

Growing use of web and social media analytics in call centers

Social media has changed the nature of the Web from passive to proactive. During the 1990s and early 2000s, company websites were used as a medium of displaying online portals of their products and services while sales and inquiries were mostly done on telephones....