With the rapid evolution of mobile hardware and open-source telephony systems, the idea of using Android smartphones as GSM gateways has gained attention once again. In 2025, most Android devices ship with powerful chipsets (Octa-core and beyond), massive RAM, and...
In layman’s terms, mobile VoIP provides people to send and receive phone calls using some third-party mobile VoIP service provider (e.g. Skype) over an internet connection. Mobile VoIP service providers provide this service free of cost (or very nominal...
Voice over IP (VoIP) and analytics tools are becoming each other’s need. Enterprises and large call centers are turning a huge amount of telecom data into valuable intelligence to improve their business processes, generate new sales leads, increase customer...
In the telemarketing field, there are a number of solutions available that can help to produce desirable results for any business. Although telemarketing is considered to be an old tactic for businesses to improve sales it is still mighty effective if done with the...
Cloud Computing is an umbrella term for a wide variety of different platforms, services, and systems that include things as diverse as virtual private servers (VPS), web applications, and hosting platforms. On the other hand, virtualization is software that...
As 2015 is just started, many people are wondering what is the future of technology this year and years to come. The technology sector is changing so quickly that science fiction is turning into reality. A few years before, the Internet of Things (IoT) was considered...
Last year in Karachi, the largest city of Pakistan and 2nd largest city in the world by population, the local government banned instant messaging and Voice over Internet Protocol (VoIP) applications such as Skype, Viber, and other communication networks including...
Fedora is a Linux-kernel-based community-supported operating system owned by Red Hat. It comes with a free and open-source license and the aim of the Fedora project is to be the leader in cutting-edge technologies. If you want to see where the latest trend in...
A contact center is a location for centralized handling of individual communications in any business that includes voice and video communication, faxes, live support, text chat, SMS, and e-mail. A contact center can handle both inbound and outbound communication....
It’s about a year and a half ago, June 5 2013 when a UK-based newspaper published the documents leaked by US whistle-blower Edward Snowden. Without going into the details of the actions of Mr. Snowden we’ll just focus on how big the data would be that NSA...