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We cannot ignore the importance of technology in the field of communication. We also know the importance of communication in every field of life. Technology has changed the way of communication. Communication becomes fast and reliable which was not before as....

FreeSWITCH is a communication software solution used for voice and messaging applications. It is a free and open-source communication software solution licensed under Mozilla Public License. Using FreeSWITCH, we can build PBX, softphone, and Softswitch. FreeSWITCH...

VoIP communication is a form of communication that enables us to make phone calls by using an internet connection instead of using analog telephone lines. Usually, VoIP allows you to call those who received the calls on the internet. By using interconnected VoIP...

LDAP (Lightweight Directory Access Protocol) is a protocol that provides the feasibility of maintaining, organizing, monitoring, and distributing data over an internet protocol network either public Internet, corporate intranet, or both. Directory service of LDAP...

SMS marketing is a method of advertising products and services in an efficient way. SMS marketing, now a days, has become an important tool of advertising for individuals and businesses of all sizes. Initially, text messages were used for communication with friends,...

We usually know fax as the transmission of text or image over telephone lines, a specific number is associated with the fax machine. Fax machine scans the original text or image and convert it to a bitmap. After converting, these text and images are sent through...

There are many dialers available in the market and every dialer has its own specifications and benefits in terms of use. Predictive dialer is mainly used in a call center because of its very effective feature of using a statistical algorithm that has the ability to...

Call tracking is an important feature of telemarketing software but many people are still unclear that what benefit this technology may provide to businesses. Call tracking technology allows the tracking of phone calls by supplying additional analytic information...

Last year Oracle Corporation announced its support for Linux and Xen hypervisor to allow its product Database Management System (DBMS) Oracle 12c to be available for a vast user base on the Linux platform. Another major motive behind this move was to make Oracle 12c a...

It is a common habit that after a meeting or lecture we forget to unmute our mobile phone. Similarly, if we reach a seminar, lecture, or prayer in a hurry we often forget to mute our mobile phone and it becomes quite embarrassing if during this our mobile starts...

On 16 December 2014, 9 terrorists attacked the Army Public School (APS) in the Pakistani city of Peshawar. They entered the school and opened fire on school staff and children, killing 145 people (including 14 staff personnel) and injuring at least 130 all...

Probably the MS Office Suite is the only product of Microsoft that has no competitor threatening its stranglehold of the world in near future. The integrated applications of the Office suite such as word processing, spreadsheets, presentations, and database management...

Setting up an Internet Telephony Service Provider (ITSP) business requires choosing suitable technology and equipment. There are lots of open-source software solutions available that can make your life easier. But choosing the right hardware solely depends on whether...

ICTInnovations has recently released version 2.5 of ICTInvoice, A complete invoice managment solution for Elastix PBX. This version is compatible with Elastix 2.5. ICTInvoice is multi-tenant Invoicing module for Elastix PBX. It is complete invoice management solution....

Gone are the days when online presence for a company wasn't important for its customers. Now every company gives equal importance to their websites and online customers. A customer can use a desktop PC, laptop, tablet, or smartphone to visit a company's website. If...

WebApps are great for a lot of things such as availability, simplicity, portability, and cross-platform support, but they also have issues like performance and local hardware integration. It will take quite a while before web apps can truly replace native/desktop...

The Healthcare industry has the potential for implementing VoIP and Unified Communications solutions for patient satisfaction and to maintain profitable growth. For nurses and doctors, communication platform such as phone, email, instant messages and notification...

The smartphone market has great potential for VoIP technology. Every mobile app posted on iPhone's AppStore or Android's PlayStore gets a huge response from the community. There are several VoIP apps that have become popular among mobile phone users including Skype,...

There is a boom of mobile apps these days. iPhone, Android, and Windows phones are the leading platform for which the applications are being built. Different technologies are being used to develop native mobile apps which are completely driven by the vendors. For...

Unified Communications (UC) and telemarketing products/services must conform to Telephone Consumer Protection Act (TCPA) compliance. Not all the current UC and telemarketing products/services adhere to the compliance. For a common man, it becomes very difficult to...