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Open-Source Software; The leading Step towards a just World

We are aware of what open source is, first and most. The term "open source" pertains to the system software for whom source code has been accessible under a license that permits the copyright holders have the flexibility to use, edit, and distribute it to anybody for...

STIR / SHAKEN

STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards. Caller ID would have to be verified as...

School Management System Using Free and Open-Source Software

Modern education is no longer confined to blackboards and registers. With increasing administrative demands, remote learning, and the need for streamlined communication, schools must adopt digital solutions to function efficiently. This is where open sourceSchool...

School Management System using free and open-source Software

Managing a school is not an easy task; numerous aspects that must be resolved daily. Any educational system must have strong school management. Administrators throughout are consistently implicated in a variety of activities to successfully control school efficiency...

What is an Internet Telephony Service Provider ?

An Internet telephony service provider provides communications services using digital telecommunications mediums such as VoIP to either residential users or commercial enterprises. Anyone having a general knowledge of ICT’s can set up an IP Telephony Service Provider...

SaaS vs Desktop Application

Software as a Service (SaaS) SaaS or Software as a Service, is the widely known term in these days. Most people also refer to it as cloud based software. The concept is that a user stores their information on a server application rather than on their personal...

CRM with Unified Communication and Auto Dialer Integrated

CRM stands for customer relationship management. CRM is a term that describes a strategy for working with customers, but in practice is most often used to describe the category of products that enable effective customer relationship management. In the first word of...

What is an operating system?

The most crucial programmed that runs on a computer is the operating system. It controls the memory and operations of the computer, as well as all of its software and hardware. It also enables you to communicate with the computer without having any prior knowledge of...

Top 15 Cloud-Based Call Center Platform

Cloud-Based Call Center Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive...

Autodialer laws and regulations | TCPA compliant auto dialer

What is Autodialer? The software that automatically dials numbers is known as a autodialer. Their names suggest that they have the common function of automatically dialing telephone numbers, which (as their name suggests) they can do in a variety of ways. When it is...

ICTBroadcast autodialer integration with Google DialogFlow

ICTBroadcast integration with Google DialogFlow Pleased to announce that we have successfully tested and deployed Google dialogflow with ICTBroadcast. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a...

ICTCore Version 1.2.0 Released, The Unified Communications CTI Framework

Pleased to announce the release of ICTCore Version 1.2.0 with following new additions * DID and Forwarding support added for Fax ATA support * File format supported added for major Office related formats * Multiple documents/attachments support added for fax * Dialing...

ICT CORE SP EDITION

introduction to ICTCore Service Provider Edition ICTCore Service Provider Edition is a multitenant Open Source Communications framework featured with billing and white label support, developed over open source Freeswitch communication engine, ICTCore Service Provider...

Get the Most Advanced Call Center Software From ICTContact

ICTContact is the perfect solution for your contact center needs. With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered. You'll never have to worry about missing a call again! If you want reliable...