Latest Blogs
Stay updated with the latest news, feature releases, and contact center trendsGuidelines to Register for Study Abroad in Top Universities of the World
A growing number of students are preferring to study abroad to receive a professional degree while educating themselves in a foreign culture (and also a foreign vocabulary), build a global attitude, and improve their future career opportunities. If you want to study...
Open-Source Software; The leading Step towards a just World
We are aware of what open source is, first and most. The term "open source" pertains to the system software for whom source code has been accessible under a license that permits the copyright holders have the flexibility to use, edit, and distribute it to anybody for...
What is an Internet Telephony Service Provider and How to Set up your ITSP?
ITSPs provide digital telecommunications services over the Internet using Voice over Internet Protocol (VoIP). In many cases, ITSPs provide services directly to end users or as wholesaling suppliers to other ITSPs. Many ITSPs use signaling and multimedia protocols,...
STIR / SHAKEN
STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards. Caller ID would have to be verified as...
School Management System Using Free and Open-Source Software
Modern education is no longer confined to blackboards and registers. With increasing administrative demands, remote learning, and the need for streamlined communication, schools must adopt digital solutions to function efficiently. This is where open sourceSchool...
School Management System using free and open-source Software
Managing a school is not an easy task; numerous aspects that must be resolved daily. Any educational system must have strong school management. Administrators throughout are consistently implicated in a variety of activities to successfully control school efficiency...
What is an Internet Telephony Service Provider ?
An Internet telephony service provider provides communications services using digital telecommunications mediums such as VoIP to either residential users or commercial enterprises. Anyone having a general knowledge of ICT’s can set up an IP Telephony Service Provider...
SaaS vs Desktop Application
Software as a Service (SaaS) SaaS or Software as a Service, is the widely known term in these days. Most people also refer to it as cloud based software. The concept is that a user stores their information on a server application rather than on their personal...
CRM with Unified Communication and Auto Dialer Integrated
CRM stands for customer relationship management. CRM is a term that describes a strategy for working with customers, but in practice is most often used to describe the category of products that enable effective customer relationship management. In the first word of...
What is an operating system?
The most crucial programmed that runs on a computer is the operating system. It controls the memory and operations of the computer, as well as all of its software and hardware. It also enables you to communicate with the computer without having any prior knowledge of...
IVR Studio, An innovative and Simple Approach to Design Custom IVR with Drag- Drop Tools
IVR Studio / IVR Designer Introduction IVR stands for interactive voice response. IVR Designer / IVR Studio provides easy drag-and-drop functionality to allow you to design advanced telephony systems. Any application can be picked from the toolbar area, then dragged...
Top 15 Cloud-Based Call Center Platform
Cloud-Based Call Center Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive...
Session Initiation Protocol (SIP) Auto Dialer | Difference Between SIP, VoIP & Twilio Auto Dialer
What is an SIP? Session Initiation Protocol (SIP) is the protocol for initiating session calls. This protocol is designed to allow users to create, modify, and terminate multimedia sessions using the Internet Protocol. This is the application layer protocol that...
Autodialer laws and regulations | TCPA compliant auto dialer
What is Autodialer? The software that automatically dials numbers is known as a autodialer. Their names suggest that they have the common function of automatically dialing telephone numbers, which (as their name suggests) they can do in a variety of ways. When it is...
ICTBroadcast, The Unified communications auto dialer software integration with google Dialog flow
ICTBROADCAST AUTO DIALER SOFTWARE INTEGRATION WITH GOOGLE DIALOGFLOW Pleased to announce that we have successfully tested and deployed Google dialogflow with ICTBroadcast. Google Dialogflow is a natural language understanding platform that makes it easy to design and...
ICTBroadcast autodialer integration with Google DialogFlow
ICTBroadcast integration with Google DialogFlow Pleased to announce that we have successfully tested and deployed Google dialogflow with ICTBroadcast. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a...
ICTBroadcast Version 4.3 release, the unified communications auto dialer and call center software
We are pleased to announce the release of new version of unified communications automated dialing and call center software ICTBroadcast Version 4.3 Following are the new additions / features introduced in ICTBroadcast Version 4.3 Three level user account supported....
ICTCore Version 1.2.0 Released, The Unified Communications CTI Framework
Pleased to announce the release of ICTCore Version 1.2.0 with following new additions * DID and Forwarding support added for Fax ATA support * File format supported added for major Office related formats * Multiple documents/attachments support added for fax * Dialing...
ICT CORE SP EDITION
introduction to ICTCore Service Provider Edition ICTCore Service Provider Edition is a multitenant Open Source Communications framework featured with billing and white label support, developed over open source Freeswitch communication engine, ICTCore Service Provider...
Get the Most Advanced Call Center Software From ICTContact
ICTContact is the perfect solution for your contact center needs. With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered. You'll never have to worry about missing a call again! If you want reliable...
