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Stay updated with the latest news, feature releases, and contact center trendsThe Top 3 Open Source Softphones in 2021
<h3>The Top 3 Open Source Softphone Software Projects</h3> <br> <b>What is softphone:</b> A softphone is a software application used for making telephone calls over the internet and used over a computer instead of a hardware device. We...
The Top Open Source Auto dialer Software Projects in 2021
What IS Open Source Autodialer An open-source autodialer is free of cost autodialer software which is contributed by the open-source community. Autodialer takes a number from a contact list and dials each number automatically after receiving the call it plays a...
Choose Different Types Of Dialers
Choose Different Types Of Dialers A dialer is a piece of device or software application which mostly used in a call center to dial the phone number and after an answer, the phone number-specific calls are transferred to the agent or directly attend by an agent. A...
The Top 5 Open Source Content Management System
The Top 5 Open Source Content Management System Open Source Content Management System(SMS) is a platform that provides the freedom to use their available resources and make their own website. This open-source platform provides the feasibility to modify your...
Top 5 Open Source VoIP Billing Systems in 2026
The open-source unified cmmunication ecosystem has matured dramatically in telecom infrastructure. VoIP switching, routing, and SIP signaling have been battle-tested for years. But billing? Billing is where operations either scale… or collapse under unbilled...
5 Open Source Projects That Are Leading Innovation
Technology plays an important role in every field of life and it depends on innovation. A combination of innovation and technology is very important for the success of any business project. When we start a small business we focus on technological capabilities and also...
The Top 5 Open Source Project Management Software Tools
In this article, I have tried to write the top 5 open source project management software tools which opensource.com has been covered last year. The project management tool which is listed below is based on some unique features. Lets we see the top 5 open source...
What Is Open Source-Benefits Of Open Source In Business
What Is Open Source Usually, open-source is known as computer software/programs which is available for the general public and its source code is also open and available for modification and uses. It is the effort and contribution of developers which continuously...
Asterisk VS FreeSWITCH
Asterisk Asterisk is a free and open source PBX software solution used by many individuals enterprise and businesses and provide functionality for VoIP product. Many of the businesses are gaining befits form this PBX solution , Asterisk is highly equipped and...
Maximise Business Sales Through Autodialer
Autodialing is an automatic dialing technique of contact numbers, instead of dialing contact number one by one manually its dial automatically. Nowadays most of the business used this technique to maximize their business sales and most of the telemarketing companies...
What Is VoLTE- Benefits Of VoLTE Over Traditional Technology
What Is VoLTE VoLTE stands for Voice Over Long Term Evolution. VOLTE transmit calls over the internet Instead of using voice technology to route calls like CDMA or GSM call is routed as voice over internet protocol(VOIP) through services like Vonage and Skype. The...
Key Difference Between Asterisk and OpenSIPS
In the ever-evolving landscape of Voice over IP (VoIP) and Unified Communication systems, two names consistently stand out: Asterisk and OpenSIPS. Both are powerful, open-source solutions widely adopted by service providers, telecom companies, and enterprises. While...
Unified Communications Advantages In Today’s Business World
In today's world, effective communication play a vital role in the performance of the business. your business comes into trouble if your messages do not communicate effectively. Communication creates strong relationships and connections which is necessary to achieve...
Telemarketing Techniques Boost Companies Sales
Telemarketing is a good way to boost your company's return on the investigation (ROI). Through telemarketing, you can promote your business product and service and telemarketing is an immediate sales generation process. Telemarketing is a process of direct marketing...
How Predictive Dialer Work
A predictive dialer is a dialer that dials contact no. from a given contact list on the answer of calling its pass to live agent. A predictive dialer is designed in such a way to predict the availability of free agents before passing the call to the agent. Predictive...
Inbound Marketing VS Outbound Marketing
Every businessman now the importance of marketing for the promotion of business products and services. Most of the big businesses spend millions of dollars to promote their product and services. Two famous marketing strategy on which entire system of marketing depends...
Asterisk-A Communications Platform
Asterisk is an open-source free communication software building framework. It can modify a simple computer into a communication server. By using asterisk we can connect a telephone to make calls to each other, and we can connect two different telephony services like...
Top 5 Benefits Of Predictive Dialer
What Is Smart Predictive Dialer Smart Predictive Dialer is a type of autodialer that automatically dials the contact no. from the given list and after the answer of calling its deliver to a live agent. The predictive dialer also predicts the average handle time, agent...
Business Process Outsourcing And Its Benefits
Business Process Outsourcing(BPO) is an arrangement of operations in which one company assigned its specific business operation to a third-party service provider company. Traditional Business Process Outsourcing operation was held locally means companies hire a...
Role OF Internet Communications In Business
Internet communication is known as a process of creating and sharing information over the world wide web. This Communication can be Instant massaging, voice calling, video calling email, etc. We cannot ignore the role of internet communication in every field of life....
