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A predictive dialer is a dialer that dials contact no. from a given contact list on the answer of calling its pass to live agent. A predictive dialer is designed in such a way to predict the availability of free agents before passing the call to the agent. Predictive...

Every businessman now the importance of marketing for the promotion of business products and services. Most of the big businesses spend millions of dollars to promote their product and services. Two famous marketing strategy on which entire system of marketing depends...

Asterisk is an open-source free communication software building framework. It can modify a simple computer into a communication server. By using asterisk we can connect a telephone to make calls to each other, and we can connect two different telephony services like...

What Is Smart Predictive Dialer Smart Predictive Dialer is a type of autodialer that automatically dials the contact no. from the given list and after the answer of calling its deliver to a live agent. The predictive dialer also predicts the average handle time, agent...

Business Process Outsourcing(BPO) is an arrangement of operations in which one company assigned its specific business operation to a third-party service provider company. Traditional Business Process Outsourcing operation was held locally means companies hire a...

Internet communication is known as a process of creating and sharing information over the world wide web. This Communication can be Instant massaging, voice calling, video calling email, etc. We cannot ignore the role of internet communication in every field of life....

Email marketing is a old method of marketing business. Still this method is very helpful for marketing your business product and services. Rapidly changes in internet communication technology has also positively effect email marketing techniques. Email marketing...

ICT innovations have released the new version of ICTFax 3.2   For those who not know about ICTFax, I briefly explain it. ICTFax is an open-source Fax Over Internet Protocol(FoIP) software solution. This open-source solution is made with a combination of different...

ICTinnovations has released the new version of ICTDialer 2.0.    ICTDialer is an open source broadcasting auto dialer software solution. This auto dialer software broadcast voice, sms and fax. It can be scaled to blast hundreds of simultaneous calls...

A softphone is a software application that uses voice-over internet protocol(VoIP) for telephony calls by using computer devices. It is also known as soft clients. Some softphone design is similar to traditional telephone looking like same display panel and button...

Appointment Reminder is a software solution which dial contact no. from a contact list and send sms, email or voice message to recipient for remind important meeting, event or appointment. Appointment reminder is a best way to remind prospective important upcoming...

Not everyone is clear about these two technologies "virtualization and cloud computing".Most people think that both technologies are the same. But in actual these are different from each other. But the purpose of these technologies is the same to maximize computing...

Asterisk is an open-source PBX software solution used by many individuals enterprises and businesses. Many of the businesses are gaining befits from this PBX solution, Asterisk is a highly equipped and affordable software solution for businesses. Small and large...

About ICTBroadcast ICTBroadcast is a broadcasting web based autodialer software solution.It broadcast voice sms fax and email.It is suitable for large and medium size businesses and also suitable for service provider.Service provider edition of ICTBroadcast provide...

For building relationship with customer is very difficult task, for this purpose need sophisticated CRM solution. CRM is a best solution for sustaining business customer relationship. (Customer Relationship Management) is web based software solution, it is use for...

ICTBroadcast is a marketing and broadcasting autodialer software solution. ICTBroadcast use open source asterisk gateway in back end. ICTBroadcast is a unified broadcasting communication software solution, it broadcast sms , voice, email and fax. ICTBroadcast support...

IP phone system is a telephony system that provides calls on Internet Protocol(IP) network. All the calls on IP phones are deliver over the internet. Voice Over Internet Protocol(VoIP) has dramatically boost the telecommunication industry. Most of the businesses now...

IP phone system is a telephony system that provides calls on Internet Protocol(IP) network. All the calls on IP phones are delivered over the internet. Voice Over Internet Protocol(VoIP) has dramatically boosted the telecommunication industry. Most businesses now...

Interactive Voice Response is a method of telephony communication that permits the computer to communicate with the caller by using voice and DTMF and route the calls to appropriate recipients. The main purpose of IVR is to facilitate the client to serve themselves by...