How IVR studio can improve the performance of your call center /contact center
Interactive Voice Response (IVR) is a performance accelerating technology for contact centers that reduces costs, saves time, improves call routing, and caters to dynamic businesses. IVR allows computers to interact with the customer (caller) to collect the required...
Great offer! ICTBroadcast, Auto dialer and Predictive dialer licenses at a symbolic price.
Complete Call center & Telemarketing Software for USD 20 We are offering a huge discount on all one-time ICTBroadcast License with the latest auto dialing features such as WebRTC based web phone for agents, IVR Studio, SMS, Email, Fax, and Voice-based auto dialer...
Top five universities recommended for foreigners.
The way towards higher education. Education makes a man perfect in his life and gives him that knowledge which he couldn't get throughout his life. A student makes himself able to join higher education step by step. Higher education is provided for the nourishment of...
ICTHospital, An Innovative Hosital Management system
Hospital and Management. A hospital can only run efficiently if its workload is being divided carefully such that every task is completed by providing a setup such as ICTHospital type of best software for handling the management of a hospital. It uses an integrated...
Innovative approach to school management
Integrated School Management System. We are going to discuss a system that has brought a solution to every problem regarding controlling many things with a single click and a unified platform. ICTSchool is providing us with all those opportunities needed to flourish...
Comparing best open source learning management systems , Moodle , Canvas and Ulearn
UNDERSTANDING MOODLE VERSUS CANVAS Moodle – It is an open-source learning management system designed to offer the best experience to learners that provides unprecedented data security. Users of Moodle LMS have the choice of installing their Moodle account on the cloud...
Dialogflow, future of information and communications-based technologies
Dialogflow, future of information and communications-based technologies Information and communication technologies (ICT) encompass both the internet-enabled space and the mobile-based powered by the wireless networks. Interestingly, there are pockets of ICT components...
Introduction to different types of auto dialers used in call center industry in year 2020
Following are commonly used types of automatic dialing system in the year 2020 Robo Dialer Robo dialers used to dial provided contacts list in bulk and on the answer it can play pre-recorded voice recordings or play outbound IVR also it can ask the recipient to press...
ICTBroadcast Version 4.0 released
Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination. On the eve of the new year, We are pleased to announce the release of ICTBroadcast version Version 4.0 Following are the main features introduced...
Reliable T.38 sip trunks, best Fax origination and terminations providers
Here is the list of top quality t.38 fax providers those deal in t.38 origination and termination. Our ICTBroadcast, ICTDialer, and ICTFax customers require fax termination and origination services and often configure fax supporting providers/trunks while working on...