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On 16 December 2014, 9 terrorists attacked the Army Public School (APS) in the Pakistani city of Peshawar. They entered the school and opened fire on school staff and children, killing 145 people (including 14 staff personnel) and injuring at least 130 all...

Probably the MS Office Suite is the only product of Microsoft that has no competitor threatening its stranglehold of the world in near future. The integrated applications of the Office suite such as word processing, spreadsheets, presentations, and database management...

Setting up an Internet Telephony Service Provider (ITSP) business requires choosing suitable technology and equipment. There are lots of open-source software solutions available that can make your life easier. But choosing the right hardware solely depends on whether...

ICTInnovations has recently released version 2.5 of ICTInvoice, A complete invoice managment solution for Elastix PBX. This version is compatible with Elastix 2.5. ICTInvoice is multi-tenant Invoicing module for Elastix PBX. It is complete invoice management solution....

Gone are the days when online presence for a company wasn't important for its customers. Now every company gives equal importance to their websites and online customers. A customer can use a desktop PC, laptop, tablet, or smartphone to visit a company's website. If...

WebApps are great for a lot of things such as availability, simplicity, portability, and cross-platform support, but they also have issues like performance and local hardware integration. It will take quite a while before web apps can truly replace native/desktop...

The Healthcare industry has the potential for implementing VoIP and Unified Communications solutions for patient satisfaction and to maintain profitable growth. For nurses and doctors, communication platform such as phone, email, instant messages and notification...

The smartphone market has great potential for VoIP technology. Every mobile app posted on iPhone's AppStore or Android's PlayStore gets a huge response from the community. There are several VoIP apps that have become popular among mobile phone users including Skype,...

There is a boom of mobile apps these days. iPhone, Android, and Windows phones are the leading platform for which the applications are being built. Different technologies are being used to develop native mobile apps which are completely driven by the vendors. For...

Unified Communications (UC) and telemarketing products/services must conform to Telephone Consumer Protection Act (TCPA) compliance. Not all the current UC and telemarketing products/services adhere to the compliance. For a common man, it becomes very difficult to...

Social media has changed the nature of the Web from passive to proactive. During the 1990s and early 2000s, company websites were used as a medium of displaying online portals of their products and services while sales and inquiries were mostly done on telephones....

Information and Communications Technologies for Development (ICT4D) is an initiative that aims at bridging the digital divide between technologically advanced countries/regions and under-developed countries/regions. It also aims to ensure economic development by...

In layman's terms, mobile VoIP provides people to send and receive phone calls using some third-party mobile VoIP service provider (e.g. Skype) over an internet connection. Mobile VoIP service providers provide this service free of cost (or very nominal charges). This...

Voice over IP (VoIP) and analytics tools are becoming each other's need. Enterprises and large call centers are turning a huge amount of telecom data into valuable intelligence to improve their business processes, generate new sales leads, increase customer...

In the telemarketing field, there are a number of solutions available that can help to produce desirable results for any business. Although telemarketing is considered to be an old tactic for businesses to improve sales it is still mighty effective if done with the...

Cloud Computing is an umbrella term for a wide variety of different platforms, services, and systems that include things as diverse as virtual private servers (VPS), web applications, and hosting platforms. On the other hand, virtualization is software that...

As 2015 is just started, many people are wondering what is the future of technology this year and years to come. The technology sector is changing so quickly that science fiction is turning into reality. A few years before, the Internet of Things (IoT) was considered...

Last year in Karachi, the largest city of Pakistan and 2nd largest city in the world by population, the local government banned instant messaging and Voice over Internet Protocol (VoIP) applications such as Skype, Viber, and other communication networks including...

Fedora is a Linux-kernel-based community-supported operating system owned by Red Hat. It comes with a free and open-source license and the aim of the Fedora project is to be the leader in cutting-edge technologies. If you want to see where the latest trend in...