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Interactive Voice Response (IVR) is a performance accelerating technology for contact centers that reduces costs, saves time, improves call routing, and caters to dynamic businesses. IVR allows computers to interact with the customer (caller) to collect the required...

Complete Call center & Telemarketing Software for USD 20 We are offering a huge discount on all one-time ICTBroadcast License with the latest auto dialing features such as WebRTC based web phone for agents, IVR Studio, SMS, Email, Fax, and Voice-based auto dialer...

The way towards higher education. Education makes a man perfect in his life and gives him that knowledge which he couldn't get throughout his life. A student makes himself able to join higher education step by step. Higher education is provided for the nourishment of...

Hospital and Management. A hospital can only run efficiently if its workload is being divided carefully such that every task is completed by providing a setup such as ICTHospital type of best software for handling the management of a hospital. It uses an integrated...

Integrated School Management System. We are going to discuss a system that has brought a solution to every problem regarding controlling many things with a single click and a unified platform. ICTSchool is providing us with all those opportunities needed to flourish...

UNDERSTANDING MOODLE VERSUS CANVAS Moodle – It is an open-source learning management system designed to offer the best experience to learners that provides unprecedented data security. Users of Moodle LMS have the choice of installing their Moodle account on the cloud...

Dialogflow, future of information and communications-based technologies Information and communication technologies (ICT) encompass both the internet-enabled space and the mobile-based powered by the wireless networks. Interestingly, there are pockets of ICT components...

Following are commonly used types of automatic dialing system in the year 2020 Robo Dialer Robo dialers used to dial provided contacts list in bulk and on the answer it can play pre-recorded voice recordings or play outbound IVR also it can ask the recipient to press...

Happy New Year. May the New Year bring you warmth of love, and a light to guide your path towards a positive destination. On the eve of the new year, We are pleased to announce the release of ICTBroadcast version Version 4.0 Following are the main features introduced...

Here is the list of top quality t.38 fax providers those deal in t.38 origination and termination. Our ICTBroadcast, ICTDialer, and ICTFax customers require fax termination and origination services and often configure fax supporting providers/trunks while working on...

### What is CRM? Customer Relationship Management(CRM) is an approach that helps businesses to improve existing customer relationships and acquire new customers faster. ### Flarepoint CRM: It is a new customer relationship management based on the Laravel 5.4 PHP...

DialogFlow DialogFlow is a popular chatbot development platform by google. It provides graphical interface to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots. Entities and intents are defined through the online...

We are pleased to announce that ICTFax 4.0 has been finally released, a web-based Foip server powered with angular with theming support and advanced features like Sending Multiple attachments, Fax Extensions, and ATA Support. The New ICTFax version is completely...

Telecom organizations around the globe are competing with each other to offer innovative services in order to find new ways to generate revenue and in this competitive environment, the only organizations with efficient and innovative approaches will survive. The price...

We recently released ICTDialer Version 3.0 http:/www.ictdialer.org, an open-source autodialler application based on open source CTI development framework ICTCore http://www.ictcore.org and Freeswitch, the communication engine, It has been tested on high loads...

ICT Innovations pleased to announce the release of ICTCore Version 0.8.0, the unified communications CTI platform for web developers to develop their custom ICT based applications https://github.com/ictinnovations/ictcore/releases/tag/v0.8.0 New features Campaign...

The scope of current project is to setup Opensips and Asterisk setup with Opensips role as Registrar as well as Load balancer b/t two asterisk servers . The asterisk servers role will be as Media servers only . It is required that all registrations requests need to be...

Here we have listed top open source CRM in the industry SUITECRM SuiteCRM is an open-source alternative to SugarCRM and is actually based on Sugar’s open-source version, SugarCRM Community Edition is l no longer supported by SugarCRM. It’s based on Open Source Sugar,...

Open-source software has a leading role in emerging present Information and communication technologies (ICT), Following is a list of top-rated, mature, and reliable open source applications that revolutionized the communication concepts. We have tried our best to...