Open Source VoIP & ICT Solutions for Businesses Worldwide

Top 15 Cloud-Based Call Center Platform

Cloud-Based Call Center Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive...

Autodialer laws and regulations | TCPA compliant auto dialer

What is Autodialer? The software that automatically dials numbers is known as a autodialer. Their names suggest that they have the common function of automatically dialing telephone numbers, which (as their name suggests) they can do in a variety of ways. When it is...

ICTBroadcast autodialer integration with Google DialogFlow

ICTBroadcast integration with Google DialogFlow Pleased to announce that we have successfully tested and deployed Google dialogflow with ICTBroadcast. Google Dialogflow is a natural language understanding platform that makes it easy to design and integrate a...

ICT CORE SP EDITION

introduction to ICTCore Service Provider Edition ICTCore Service Provider Edition is a multitenant Open Source Communications framework featured with billing and white label support, developed over open source Freeswitch communication engine, ICTCore Service Provider...

Get the Most Advanced Call Center Software From ICTContact

ICTContact is the perfect solution for your contact center needs. With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered. You'll never have to worry about missing a call again! If you want reliable...