ICTBroadcast Version 4.3 now supports Admin account , company / tenant account and sub accounts under tenant account.
Companies / Clients can assign the roles and permission to the sub-accounts. All the resources of the company / tenant account are shared among sub accounts and sub - accounts can use these resources provided the sub-account has permission to do so.
CTCore is an open source unified communications framework designed for developers and integrators to rapidly develop ICT based applications using their existing development skills. By using ICTCore
ICTContact is the perfect solution for your contact center needs.
With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered.
You'll never have to worry about missing a call again!
Dear ICTInnovations' community and group:
The ICT Agent (a Google Chrome extension) integrates your ICTCore into Chrome to click-to-dial any number which is visible on web page functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically from your desktop/laptop. This extended functionality is very useful on your computer while using Google Chrome and don't need to leave your current application or web page.
Our Asterisk Developers and Support Engineers can help you integrating your application with Asterisk telephony interface with easy to use API interface. Your application can have preview dialling, Click-2-Call feature, customer call history, voice logging, audio conferencing, handling inbound calls with IVRs and agent interface, call centre solution and integration. Click here to see our support packages
We provide 24/7 support services to monitor Voip / Linux Servers to make sure that there is no disruption of services (linux servers ) and provide immediate support in case of some issue arisal as our support professional will be available for help at clients business hours. Monitoring support services include monitoring and maintenance of linux servers at clients business hours, performance tuning and fixing security holes.
We have a professional team of developers , having in depth working experience of open source ICT based projects , Drupal CMS and LAMP stack. Also we offer service to integrate open source telephony projects / components to provide a complete business solution as per client requirement and develop set of API's on request to integrate open source VoIP projects with your existing application
