Softphone is a software application which use voice over internet protocol(VoIP) for telephony calls by using computer devices. It is also known as soft clients. Some softphone design is similar to traditional telephone looking like same display panel and button style. Softphone used headset and microphone or some time using analog telephone adaptor which allow VoIP calling from telephone handset.

Not every one is clear about these two technologies "virtualization and cloud computing".Most of the people think that both technologies are same. But in actual these are different from each other. But the purpose of these technologies are same to maximize the computing resources. However it is important to understand the difference between these two

Asterisk is an open source PBX software solution used by many individuals enterprise and businesses. Many of the businesses are gaining befits form this PBX solution , Asterisk is highly equipped and affordable software solution for businesses. Small and large organization are utilizing this solution in all over the world.

FoIP is a process of sending and receiving faxes through voice over internet protocol(Voip).FoIP is grew up from the last few years. FoIP remain successful for getting the huge attention of people because of its cost saving, reliability and mobility factors. ICTFax is a pioneer in the filed of FoIP software solution.

IP phone system is a telephony system provides calls on Internet Protocol(IP) network. All the calls on IP phones are deliver over the internet. Voice Over Internet Protocol(VoIP) has dramatically boost the telecommunication industry.

Most of the businesses is now focus on outsourcing their call center activities. The main reason of outsourcing call center is to pay attention on their core business and save precious time, resources and cost. Peoples who cannot familiar with outsourcing i little explain for them.

Interactive Voice Response is a method of telephony communication that permit computer to communicate with caller by using voice and DTMF and route the calls to appropriate recipients. The main purpose of IVR is to facilitate the client to serve themselves by using advance IVR technology.

Dropbox is a free cloud based storage application solution. Using Dropbox you can store and share files, documents, pictures and videos. Lot of other cloud based storage applications are available such like icloud, Google Drive, SkyDrive etc, but i prefer Dropbox because it is very simple to store and share videos, pictures and documents.

Most of the businesses has changed their faxing method traditional faxing to modern faxing called FOIP(Fax Over Internet Protocol). FOIP is a method of sending and receiving faxes through internet. FOIP send and receives faxes digitally over internet instead of using traditional method sending and receiving faxes over telephone lines or PSTN lines.

Continuous changes in the world of technology is not a new thing. The sales and marketing strategies of many companies is also positively effected by technology. The auto dialer software is a very important invention of technology.

As we know that Outsourcing is an agreement of two companies. In which one companies provide services of on behalf of other company for telemarketer their products, services or customer care solution etc. Outsourcing is consider a cost saving strategy if it is implement with care.

When we talking about secure communication we consider a communication which cannot intercept by third party, two people can share their information without any third person involvement. In IP Communication security is a big issue naturally this is unsecured communication which can be protected by using some security tools.

Linux is a free and open source operating system it was developed by Linus Torvalds in 1991.Linux operating system also known as fast performing operating system. Unlike Window OS, Linux is an open source and also open publically anyone customize it according to their need.

We cannot ignore the importance of technology in the filed of communication. We also know the importance of communication in every field of life. Technology has change the way of communication. Communication is become fast and reliable which was not before as. Communication in business play a key role to increase the productivity and efficiency.

FreeSWITCH is a communication software solution used for voice and messaging applications. It is a free and open source communication software solution licensed under Mozilla Public License. Using FreeSWITCH, we can build PBX, softphone and softswitch. FreeSWITCH use Sofia Sip stack this stack is fully mature robust and complete.

VoIP communication is a form of communication which enable us to make phone calls by using internet connection instead of using analog telephone lines. Usually VoIP allow you to call those who received the calls on internet. By using interconnected VoIP service you will be able to call landlines number and also received from landlines numbers.

LDAP (Lightweight Directory Access Protocol) is protocol which provide the feasibility of maintaining, organizing, monitoring and distributing of data over an internet protocol network either public Internet, corporate intranet or both. Directory service of LDAP play very useful role for sharing the information of users, services, systems, applications and individuals through the network

We usually know fax as a transmission of text or image over a telephone lines, a specific number is associated with the fax machine. Fax machine scan the original text or image and convert it to a bitmap. After converting, these text and images are sent through electrical signals using telephone lines.

There are many dialers available in the market and every dialer has its own specifications and benefits in term of use. Predictive dialer is mainly used in call center because of its very effective feature of using statistical algorithm which has the ability to reduce the waiting time for agents.

Last year Oracle Corporation announced its support for Linux and Xen hypervisor to allow its product Database Management System (DBMS) Oracle 12c to be available for a vast user base on the Linux platform. Another major motive behind this move was to make Oracle 12c a Database-as-a-Service (DBaaS) through OpenStack cloud computing platform.