Introduction to different types of auto dialers used in call center industry in year 2020
Call center or contact center industry used many types of dialers as per their requirements also there are regulatory restrictions country to country and contact centers / call centers need to take care of these regulations therefore they deploy different models as per their requirements , here we discussion different types of dialers used in industry like power dialer, autodialer, predictive dialer, perview dialer and progressive dialer