Many businesses are moving towards VoIP enabled phone systems. It's not hard to decide for businesses of all sizes to go for VoIP enabled phone systems. It's just a matter of time. However, the important thing while moving towards VoIP phone system is to decide which VoIP provider to choose.

Unified communications (UC) is an integrated communications environment that combines voice, video, SMS, email and fax communications. Unified communication is not restricted to sending a message using various communications mediums. It can also allow an individual to send a message using one communication medium and receive using another communication medium.

More and more telecommunication businesses are adopting hosted services which in turn opening up a whole new world of solutions using the cloud hosted services. These cloud-hosted service are much more cost effective as compared to onsite solutions. Onsite implementation requires installation of hardware, heavy equipment and its maintenance.

The idea behind Internet of Things (IoT) is very straight forward that is "the interconnection of digital devices, objects and things globally". These devices, objects and things can be our daily appliances such as our refrigerators, wrist watches, mobile phones, car dashboard, and oven thermostat etc.

Asterisk team has announced yesterday the release of new version of Asterisk 13.1.0. This version removes many of the issues and bugs reported by the asterisk community. This version also contains a few improvements and additional features. A complete detail of the bugs, features and improvements in this latest version is available at Asterisk official website.

An enterprise grade (or enterprise class) application is one that is running a mission-critical piece of software. Such an application should have reliability and fault-tolerance features to handle any kind of failures while running. It can even be able to scale up and scale down the application resources depending upon the situation.

IVR is the abbreviation of Interactive Voice Response that refers to the interaction of an automated voice communication system with a customer through telephone or mobile keys. IVRs allow computer to respond to customer calls instead of live agent by providing them with simple choice based questions whose answer can be given through phone keypad.

Telemarketing is a dirty business but if used correctly, it can be a powerful tool that can help build and grow your business. Small and medium-size businesses (SMBs) today requires using all the resources available to get them going. The visibility is an important factor to get share in the market place.

Many businesses and professionals believe that fax is dead. And they are correct to the extent that traditional fax technology is dead. But its digital cousin, Fax-over-IP (FoIP) is still in use by many businesses and its use is growing steadily. More businesses are being attracted to this newer and improved version fax technology.

Setting up just one media server such as FreeSWITCH is not much difficult particularly if you don't have high volume incoming and outgoing calls. But just one server is not enough once incoming and outgoing call volume touches four figures (over 1000). So what we do? Should we move to another media server?

SIP trunking is a VoIP service based on the SIP protocol by which Internet telephony service providers (ITSPs) deliver telephony and unified communication services to customers. SIP trunking uses the power of the Internet to route calls onto global Internet as well as localized networks until it reaches its destination.

Agriculture is an important sector particularly in countries that rely heavily on agricultural exports. There has been continuous effort by many countries to use different technologies in order to increase agricultural production. This effort is driven by the growing demand for agricultural products due to increase in population.

Unified Communications (UC) is the integrated communication services (that may or may not be a single product or service) used by an organization to optimize its business processes. These integrated communication services may include live chat, voice call, voice mail, video chat, video conferencing, SMS, fax, and email.

Cloud telephony replaces the conventional telephone equipment such as a PBX with third-party VoIP service. These VoIP services are accessed over the public Internet. Organizations using Cloud services only pay for services or applications they use. This provides a very useful alternatives for small and medium-sized businesses (SMBs)

The call center provides interaction with customers or clients through voice calls either using PSTN lines or VoIP. While the contact centers offer additional pathways of interaction with the customers. A Contact center uses voice, email, text chat, fax, and web interfaces to communicate with clients or customers. Because of its various technological modes of communication, businesses prefer contact centers as their customer interaction medium.

WebRTC has already been famous because of the stunning pace at which top companies around the world are shifting or started using WebRTC as a standard means for delivering voice as well as video inside a web browser. The Web browser may be on a desktop computer, laptop, or any smartphone whether Google Android, Apple iOS, Microsoft Windows phone, or any other.

kGraft technology developed by SUSE mainly focuses on the live patching of the Linux Kernel particularly for the environments where shutting and rebooting a Linux server is not the preferred option. Consider the environment where 1000 servers are up and running but there comes an immediate bug or security fix to be made in all the servers.

Every government, whether a developing nation or a developed nation, wants to transform and improve its various functions by the use of technology. Embracing new technology enables governments to deliver services across the country in a much efficient and effective manner. It also enhances the satisfaction of the citizens over the government.

American National Security Agency (NSA) announced in a press release today that they are, in partnership with Apache software foundation, releasing an open-source version of its new tool that automates data flows among multiple computer networks. This tool works efficiently even in situations where data formats and protocols are different among networks. The tool named "Nifi" short for Niagarafiles.

GITEX (Gulf Information Technology Exhibition) Technology Week is one of the most recognized and annually held ICT trade events in the Middle East, Africa, and South Asia. It is an annual consumer computer and electronics trade show, exhibition, and conference which takes place in Dubai, UAE at the Dubai World Trade Centre (DWTC). The show was launched in 1981 as GITE and later in 1988 changed to GITEX with the inclusion of exhibitions along with trade show and conference.

In the Top 500 supercomputer list was compiled in June 1993, Linux was already the top choice of the world's top 500 supercomputers with almost running on 476 out of the top 500 fastest supercomputers in the world. But when the 2014 Top 500 supercomputer list is published, it looks like Linux is completely driving its competitors out of the competition. Linux sets a new high with 485 supercomputers out of the top 500 runnings Linux in the world now.

The Skype and Internet Explorer teams at Microsoft are working on developing the ORTC API for WebRTC. ORTC API will be a key enabler to make Real-Time Communications on the Web. In this connection, Skype has already released beta version of Skype for Web last week. The news at Skype.com says that Skype for Web makes it quicker and easier than ever before to connect with friends, family and colleagues.

Microsoft, at one time biggest opponents of open source, is now not just supporting it but in fact, is jumping directly into it. Most of the people from open source community still remember Bill Gates remarks in an interview comparing open source developers with communist. Even the Steve Ballmer, the successor of Bill Gate at Microsoft, has similar thoughts during his whole tenure as CEO.

Interactive Voice Response or simple IVR refers to the interaction of an automated voice communication system with a caller through telephone or mobile DTMF keys. There are plenty of graphical and visual IVR designers commercially available. Some are desktop applications while most recently, web-based IVR designers have been introduced by many communication services and solution providers.

OpenSIPS is open-source software that suits well for medium and large businesses to handle all the above-mentioned scenarios. It supports common database access like MySQL and Postgres but still very well supports the carrier-grade deployments. OpenSIPS is a multi-purpose signaling SIP server. It can act as SIP Router, SIP Switch, SIP Registrar, Application Server, Redirect Server, Load Balancer, Dispatcher, Back-to-Back User Agent, Session Border Controller, SIP Front-End, NAT traversal Server, IP Gateway (SMS, XMPP) among others.

OpenStack, an open-source cloud operating system, is getting popular day by day. OpenStack controls large pools of computing, storage, and networking resources throughout a data center. It provides a very simple and easy-to-use web interface for administrators to manage resources, manage users and assign resources to users.

Google has released Android 5.0 Lollipop last week and made its source code available to the developers and distributors. It's official launch will be tomorrow on November 12, 2014 for select devices that run distributions of Android and that are serviced by Google, including Nexus and Google Play edition devices. The major focus of Android Lollipop is the user interface and design experience across multiple screens.

We are pleased to announce that ICTFAX Version 3.0 is released. New release completely removes Plivo Framework from ICTFAX. Now ICTFAX no longer depends on Plivo for communication with FreeSWITCH. Instead, ICTCore has been introduced as a new lightweight communication library. ICTFAX uses ICTCore to communicate with FreeSWITCH.

An Internet telephony service provider (ITSP) provides Voice over Internet Protocol (VoIP) and digital telecommunications services to either residential or commercial enterprises. Digital telecom services eliminate the costs associated with traditional phone services and allow individuals or companies to make substantial cost savings with no loss of quality. With a general knowledge of ICT it is a relatively straightforward manner to set-up in business as an ITSP. At each stage of the process other services exist to enable the correct management of your telecommunications business.

With the introduction of electronic switching in 1960, telephone slowly went digital. The development of digital data communication such as internet, allowed digitizing data and transmitting it in real-time across networks. This system follows certain set of protocols like Internet Protocol (IP). For telephone, it is voice over internet protocol (VoIP). VoIP replaced almost all telephone networks. IP telephone uses high-bandwidth connection and special transmission equipment via internet.